Provided fractional PMO services the manage Sales Operations workload at nationwide Managed Service Provider. Projects included: ○ Quote-Cash process transformation. Created and maintained cross-functional reports and dashboards to align multiple stakeholder teams and eliminate competing departmental-specific spreadsheets. Required alignment on consistent use of Jira issue structure and metadata fields. ○ Project Management of Sales Compensation changes. ○ Analysis of funnel quality and change behaviors to improve forecast accuracy.

Windridge Sensors provides an innovative and patented set of sanitary sensors for the Dairy, Food, Beverage and BioPharm manufacturing industries. These sensors are unique in the way they are sealed into the process pipework and vessels without the need for additional elbows, T-pieces or welded ports. This not only reduces process Bio-Burden risk, it enables several unique measurement capabilities. While new to the general market, this technology has been in proprietary commercial use within a major international food manufacturer for over 20 years. Windridge Sensors has now acquired the exclusive rights to commercialize the technology in its line of sensors.As President, I am responsible for all strategic and tactical decisions regarding this startup company's operations, including supplier selection, procurement, production, distribution, sales and marketing.

Delivery of global sales enablement SaaS solutions to automate the generation of client proposals and budgets that integrate with CRM, LIMS, and study management systems.

Responsible for identification, evaluation and deployment of IT productivity tools for global enterprise Lean transformation. Included creating over $2M/yr in associate productivity by implementing online huddle hoards and a unified global problem tracking database. Implemented an internal company Lean IT certification program.

Responsible for the definition and thought leadership of a single family of PPM Methodologies across 10,000 staff global IT organization. Included creation of single PPM information portal for consistent distribution of artifacts, and authoring unified Program Management Playbook and Capability Model.

Independent consultant assisting companies improve their project and client management performance through repeatable, accountable and sustainable behaviors.Programs lead include: * New Service Introduction for product-adjacent technology services * Design, implementation & adoption of a technical encyclopedia for distributed R&D teams * Business Portfolio Management tools & processes for high-growth startup * Project Portfolio Management & Financial Tracking tools & processes * TL9000 process definition, documentation & measurement

Lead a team of project managers responsible for end-end client success with the company's web-based Software-as-a-Service products. This involved working cross-functionally to acquire new clients, oversee successful deployments of new client implementations, and ensure continued client engagement during operational usage.Successful transformations included improvement in the consistency and accuracy of customer proposals, simplifying internal customer status reporting, introduction of a customer-centric Impact Analysis process for all new product releases, and a more structured customer interaction model for improved communications.

As the Global Business Operations Manager for the Professional Services Organization of their Communications Solutions Group (CSG), I led the creation, implementation and maintenance of all tools and processes required to operate the $50M/yr global team of over 200 Project Managers and Technical Specialists. I worked closely with multiple departments to ensure that all tools and processes fitted into the end-to-end business flows of the company as a whole. Projects included leading the selection of an outsourcing partner for delivering lower value service offerings, Sarbanes-Oxley compliance, improved revenue & cost forecasting systems, and the creation of a consolidated customer engagement lifecycle process model. These initiatives contributed to an increase in Gross Margins for the professional services organization of over 30%.

US-Wide Technical Application Specialist for Sonet, SDH and ATM test solutions. Member of ATM Forum.