Riley Dunkin Email & Phone Number

Kelowna, Bc, Ca

Lake Country, British Columbia, Canada

British Columbia, Canada

Kelowna, British Columbia, Canada

-Remote Support troubleshooting for clients and field technicians in regards to software-related photocopier problems, third-party software configuration, and general OS/web issues in coordination of MFP printing/scanning-Site Surveys for new clients / renewable contracts with MFP installation/replacement/upgrades/loan devices-Installation, Creation, Managing & Troubleshooting ECI DCA & FMAudit accounts and sync-related issues/reporting problems/account inactivity-Research for ECI DCA / FMAudit reporting processes, I.e., Raspberry Pi configuration and troubleshooting-E-Automate for creating service calls/managing service calls/customer & equipment monitoring in coordination with ECI DCA & FMAudit Accounts-General support for Field Technicians with machine setup/assessments/repairs/deliveries/installations where necessary-Backup support / cover for various roles I.e. Project Coordination, Warehouse Shipping & Receiving

Okanagan

-Physical and Software related repairs of MFPs (Multi-Function Printers / Photocopiers) for Konica Minolta, Toshiba & HP-Shipping / Warehouse Stock Management-Remote / Phone support for clients and technicians-MFP Setup and Installations, Delivery of MFPs-Remote Monitor Software Troubleshooting-General IT Troubleshooting for Print Related ProblemsFormally Tops Office. Digitex Canada bought out the MFP Imaging business in December 2019. Time employed carried over to Digitex under the new contract.

Kelowna

-Custom edits / modifications / additions to company website-General IT troubleshooting for head office including software questions, backups, installations etc.-General IT troubleshooting for dispensaries including general questions, installations, resolving issues etc.-Email setup including raw HTML coding of signature, account creation and instruction on setup for multiple applications / devices-Graphic Design using Adobe CC where / when needed i.e. document content, webpage images etc.-GSuite setup and maintenance for company emails-Google Analytics management, monitoring web traffic, reporting etc-Google Business management for dispensary location setup on Google and management of changes, additions etc.-Google Optimize for Website SEO analysis and traffic improvement.-General SEO for website including keyword integration, mobile first design, heatmapping etc.

Vernon, British Columbia

-Web Design with WordPress including customizing existing themes and setting upplugins such as e-commerce integration.-Adobe Creative Cloud including Photoshop, Illustrator and InDesign-Data Entry for existing clients-Client interaction for websites-Training clients on their website-Setup of online print stores & design / export of print images.-Marketing Campaigns Setup & Deployment for Multi-National Brands-Graphic and Web Design of Marketing Campaign Template Sites-Testing and Debugging of HTML, CSS and Bootstrap for Web Marketing Campaigns

Kelowna, Bc

-Front End Design & Development of websites for clients, drafting up ideas for website and developing them in parallel with other co-workers.-One on One interaction with local clients to discuss their website(s) to develop or make changes on their site based on feedback.-Work with HTML / CSS using Web Content Management Tool WordPress with SEO Design Framework.-Write up content for clients and integrate into new webpages.-Implement Search Engine Optimization (SEO) to work on increasing search result rankings on Google, Bing and Yahoo.-Develop projects in SEO tools to monitor web traffic with keyword research for local businesses as well as update third party directories.-Work with Google Analytics & Google Business, setting up businesses on Google and analyzing their site traffic.-Design tasks including company logo(s), website structure & formatting and other design related tasks such as assisting clients & co-workers with design related questions.-Odd jobs for supervisor, co-workers and clients

Okanagan College

6 Month contract working under NSERC grant at Okanagan College to conduct research and experiments in collaboration with WTFast, assisting them in their work.-Conduct Research for Project Based on Requests from Supervisor and Clients-Develop Code Based on Research-Test Software-Create/Maintain Documentation and Reports-Create UML Models of Network Configuration-Conduct Traffic Captures of Network-Convert and Upload Data to Database for Analysis-Odd Jobs for Supervisor

Bachelors Degree In Computer Information Systems, Software Design & Development Major, 70% Average

Activities and Societies: None2 Year Bachelors Degree in Computer Information Systems, Majoring in Sofrware Design and Development

Diploma In Computer Information Systems, Software Design & Development Major, 70% Average

Activities and Societies: None2 Year Diploma in Computer Information Systems. Majoring in Software Design and Development.