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Integration of information between multiple databases including Oracle, SQL, Access, Sybase and proprietary databases.Server architecture migrations from stand-alone systems to redundant server farms using virtual farms (VM and ESX).CRM (SalesLogix) migrations from client/server to full web deployment.Integration of multiple diverse CRM applications.Integration of monitoring applications to CRM.Automation and integration of CRM applications, with monitoring applications (NetScout, Pari Networks, SilverBack, Dell, Monitor Magic, HP OV, Solar Winds).Projects to create database triggers to automate alarms, reports and notifications based on customers business rules.Designed and built two support teams defining and implementing all required systems and processes.Definition and creation of data mining reports to be sent on a schedule or based on database rules defined by customers.Specialties: Complex systems integration, data mining, artificial intelligence, building new or improving technical teams, system automation, complex project management
Openip Solutions, Llc
View- Website:
- openipsolutions.com
- Employees:
- 3
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Contractor And Project ManagerOpenip Solutions, LlcSaint Paul, Mn, Us
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Contractor/Project ManagerOpenip Solutions, Llc 2009 - Present• Build and maintain project plans, budgets, and timelines through resolution.• System automation/integration for SQL/Oracle databases.• Build/maintain VM environment for a large Cisco Systems VAR.• Build and integrate multiple diverse CRM and monitoring platforms.• Create and perform test plans from multiple vendors to meet the specific requirements for customers.• Implementation of selected vendor and vendor applications from beta through initial production phase.
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Director, Customer SupportEnventis Telecom Sep 2001 - Aug 2008Created a team to support Cisco Unified Communication systems and its underlying network.Designed, implemented and maintained the overall architecture to support our customers including monitoring, reporting, asset tracking/Smartnet, automated escalations, etc., for all Cisco Unified communications equipment supported by my team.Designed, implemented and maintained system integration/automation for all of the support systems by adding Artificial Intelligence, allowing the systems to make decisions without manual intervention.Provided personal development roadmaps resulting in three CCIE voice-certified personnel from within the support organization, resulting in increased technical team knowledge and providing the ability to support the extremely complex environments.Managed the Engineering delivery team for two years during the support organization’s growth period. -
System Engineering ManagerCisco 1999 - 2001Received first national aware for overall customer satisfaction in region for aggressively taking charge of customer issues and driving time resolutions.Created comprehensive technical and personal development plans for systems engineers, resulting in increased productivity and technical knowledge for the overall team.Rated in top 5% of company for ability to exceed expectations and take on additional responsibilities.Designed three of the first four state-facing web sites, providing customers with local product, education, and problem solving information.Delivered sales support for Unified Communication, wireless, LAN/WAN, security/intrusion detection and network design contributing to 35% year-over-year growth. -
Director, Technical SupportComputer Network Technology 1990 - 1999• Recognized for continuously exceeding expectations, resulting in numerous promotions.• Created strategic plans and implemented long-term projects, including building a new support team dedicated to support our IBM relationship, which resulted in a significant increase in revenue.Designed and created a system remote access method, that was deployed by IBM world-wide.Led a very large technical team of four managers and 50+ technical personnel.Designed, and implemented support processes and contracts for multiple worldwide distributors and subsidiaries.
John Dunlevy Education Details
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Northwestern Electronics InstituteComputer Systems
Frequently Asked Questions about John Dunlevy
What company does John Dunlevy work for?
John Dunlevy works for Openip Solutions, Llc
What is John Dunlevy's role at the current company?
John Dunlevy's current role is Contractor and Project Manager.
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John Dunlevy attended Northwestern Electronics Institute.
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John Dunlevy
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