• Supported a number of business clients throughout the Niagara Peninsula • Services provided included PC repair, database management, software development, customized reporting, network design/implementation, server installation, and systems monitoring and management • Clients, from “one man shops” to multi-national corporations, covered a wide range of industries including doctor's offices, veterinary clinics, public libraries, university student union, food-grade phosphate production, phosphine derivatives production, duty free sales, floral green housing, digital printing, and electrical contracting to name a few examples. • Technologies supported included various versions of Microsoft Windows operating systems (both client and server), Active Directory, Exchange Server, database engines (MS Sql, Pervasive Sql), Reporting tools (Crystal Reports), Wireless, Virtualization (MS Hyper-V, Xen Server), Accounting Software (Sage Business Vision, Sage Platinum for Windows), Firewall (Fortinet, Watchguard, Sonicwall), Site-to-Site VPN, and backup technologies including on premise to disk/tape/cartridge/nas and off premise to the cloud.

Network design, deployment, and managementSoftware design, test, and deploymentUser & Workstation managementHelp-desk