John Dymock Email & Phone Number

Sanford, Florida, US

Lehi, Utah, US

Provo, UT, US

Lead owner for Vivint’s internal remote solar sales team. Focused efforts on leads opportunities thru 3 main channels: Digital/Customer Marketing, Field Ops and Customer Experience. Partnered with external EPCs on sales operation efforts to provide quick and efficient installation timelines, and collaborated with NRG in VPP efforts in ERCOT.

Provo, UT, US

Director over multiple sales operation teams including solar pipeline concierge managers, solar retention, and energy operation teams. Provided key metrics for employees to achieve, worked closely with sales leaders in multiple states and collaborated with Vivint’s robust installer network.

Houston, Texas, US

Account executive managing a book of dealers. Collaborated with sales and ops personnel remote and onsite to provide guidance, trainings, KPIs and other support to promote Sunnova’s products and offerings.

SAN Francisco, CA, US

SAN Francisco, CA, US

Manage a portfolio of dealers who work directly with Vivint Solar for their financing and fulfillment needs. Facilitates trainings for sales and operations CRM. Routinely provide meaningful feedback and consultation to dealer clients on market penetration, strategic placement of sales and ops, and business development. Set production goals, and held.

Lehi, Utah, US

Lead VSLR sales ops team overseeing the dealer channel exclusively. The team effectively managed each market across the United States, and provided excellent customer service to each dealer, rep and customer. Organized incentives to drive results in production, efficiency and customer service. Nominated by peers for leadership award as a key stake holder.

Lehi, Utah, US

Piloted a sales ops team with the vision of increasing revenue, reducing attrition and providing better overall customer satisfaction. In a little over 3 years we grew from 6 agents to roughly 50 agents supporting 70% of D2D sales (300+ reps). Our dept laid the groundwork for other sales channels at VSLR to create similar orgs that yielded similar.

Lehi, Utah, US

• Drive and manage multiple customers through a complex multi-step process working with internal business partners and keeping the customer informed on a regular and timely basis.
• Builds and maintains a positive relationship with every customer interaction - manages all customer issues and escalations within the outlined scope.
• Engage with remote based employees (sales reps, office assistants, operations managers) to successfully schedule, execute and document all field work.
• Document all customer account activities within Salesforce.com.
• Maximize schedule efficiencies and resource allocation via enhanced workforce planning tools and techniques.
• Participate on cross-functional teams for key customer projects and software implementations

Washington, DC, US

Hiring manager overseeing approximately 100 individuals and 13 supervisors. Oversees execution of goals adequate for the needs of our hospital customers. Work autonomously with little supervision to ensure operations run as planned. Make executive decisions in resource allocation of drives, locations, staffing and hours. Maintain interdepartmental.

Washington, DC, US

Regional supervisor over the education department. Focus on providing consistent and standardized training for incumbent and new staff to the Red Cross Organization by presentations, trainings and seminars. Provide the logistical needs for the geographic demands of the region to ensure training is met in all locations on a daily basis. Work with multiple.

Washington, DC, US

Manage staff/sponsor/donors in successful blood drives. Supervise employees while prioritizing to complete given tasks and opportunities to achieve daily goals/challenges. Show appreciation for customers to maintain a strong donor base support for future business with customer/clients. Exceeds in meeting daily and monthly goals to increase the blood supply.