John Economos Email & Phone Number

I wear a lot of hats as a small-business owner, but most of my time is split between HR and Outreach. When I'm not tending to the needs of our team, I handle all inquiries from homeowners, realtors, and builders. If you want to learn more about what we do in a no-strings-attached sort of way, give me a shout!

Des Moines, Iowa, Us

To serve Bâton Global's clients, John:● Lead sessions to promote honest discussions about strengths, impediments, and opportunities● Engaged board and executive leadership to establish a strategic plan with clear guidance on how to activate and measure progress● Coached leaders on how to navigate crucial decisions and conversations with their employees, peers, and superiors● Supported business partners in their journey of improving processes and decision-making by integrating systems, establishing workflows, and creating forums for analyticsTo perform those activities in a way that delivered supreme value, John:● Listened intently and learned quickly to understand a client's priorities, people, and processes● Challenged the status quo in a strategic, direct, and respectful manner● Adapted to changing circumstances without losing sight of the bigger picture● Identified best practices amongst the clients he served

Des Moines, Iowa, Us

● Advocated for the importance of using data to make decisions and treating data as an asset rather than an output● Translated project requirements and priorities between marketing, distribution, IT, and operations● Gathered, analyzed, and provided summaries of data from internal databases by writing SQL queries and using BI applications

Des Moines, Iowa, Us

● Strategically led a three-person team with a balance of transformational and transactional leadership● Coached direct reports on how to handle difficult conversations with peers and superiors● Empowered business partners by creating custom, interactive dashboards to help with tracking and decision-making● Analyzed 1,520,000 original data points to provide simple insights by using advanced formulas and pivot tables in Excel● Coded macros in VBA, resulting in a semi-automated series of Excel files to replace manual processes within the team

Des Moines, Iowa, Us

♦♦ Quality Assurance Lead - Insurance Administration⇨ Partnered with Director to start a new functional area that aligned with business strategy⇨ Conducted interviews and hired two employees by using a custom competency model⇨ Capitalized on the knowledge of highly-tenured and experienced associates by involving them in the creation of the new QA program⇨ Presented at department-wide meetings to cultivate understanding and buy-in about changes to the evaluation of employees♦♦ Agile Coach - Specialty Benefits, IT⇨ Facilitated workshops with teams to promote honest discussions about successes, impediments, and process improvements⇨ Published a company-wide article explaining the widespread benefits of using Agile-related methods to improve organizational efficiency

Des Moines, Iowa, Us

♦♦ Business Strategy - Retirement and Income Solutions⇨ Contributed to the creation of an operational health scorecard to assist vice presidents with setting strategy⇨ Researched emerging financial-technology (fintech) companies⇨ Helped create a culture of seeing problems as opportunities⇨ Traveled to office in Pune, India to connect with associates being impacted by change♦♦ Product Management - Principal Funds⇨ Trained employees in India to own various processes, thereby saving 1,050 domestic hours of time over the first three months⇨ Expanded negotiation and persuasion skills while working with vendors and internal compliance

Des Moines, Iowa, Us

♦♦ Operations Consultant - Insurance Administration⇨ Led a team of 5 MBA students to create tools for the business by partnering with Iowa State University's CyBiz Lab⇨ Established operational excellence by evaluating processes for efficiency gains and ease-of-use

Des Moines, Iowa, Us

● Built understanding of investment products and trends in equities, fixed income, and real estate● Reduced lengthy manual procedures from 3 hours to 10 minutes within Excel by developing VBA code and applying macros● Participated in the Social Development Committee to provide networking opportunities for other interns

Ames, Iowa, Us

● One of 34 students selected to be ambassadors for Iowa State University● Welcomed and assisted a diverse group of 6,000 new and transfer students to campus● Completed 100 hours of training related to public speaking, customer service, diversity, and academic success● Served on student/family question and answer panels in front 300 people● Provided customer service to recruit and retain students for Iowa State University

Kansas City, Missouri, Us

● Managed $400,000 annual budget● Updated manual collection process to online ACH system, resulting in a $90,000 initial improvement in cash flow● Developed new internal control accounting procedures through QuickBooks