John Currie Email & Phone Number

Johannesburg, Gp, Za

Johannesburg, Gp, Za

Johannesburg Area, South Africa

Johannesburg Area, South Africa

Cloud computing ICT consultingIT operational managementSystem integrationTechnical system consulting design and implementationMicrosoft Active Directory design & implementationMicrosoft Exchange design & implementationMicrosoft SQL managementProject Management

Building 8, Bently Office Park, 67 Wessels Str, Rivonia

Business Planning and General ManagementSubject Matter Expert (Microsoft Technologies)Business DevelopmentOperational Methodology & Quality AssuranceWorkforce Management, Supervision & MentoringGovernance

Centurion

Strategic planning and business drive. Over all business operations and shareholder value management. Also senior Microsoft Technology and solutions designer for new products and services.• Setting Strategy and Vision for Company• Building company culture• Technology and Product development• Communication to related stakeholders• Budgetary signoff• Risk management• Policy and Process development• Strategy alignment• Fundraising• Board Development

Johannesburg Area, South Africa

Resources and solutions management for Operational services. Focused on Delivery, Finance and Quality Assurance.• Product design• Operation process implementation• Change Management• Heading up all operational projects.• Manage Technical Team in day to day operations.• Defining and streamlining of technical & business processes.• Performance Management system.• Customer Interface and Service Delivery Management.• 3rd party management – Establishment of maintenance contracts.• Team HR management.• Deployment Project Management.• Technical Crisis and Conflict management.• Technical advisor & consultant in Pre-Sales.

Johannesburg Area, South Africa

Ran the High Level Consulting Services with specific focus on Small and Medium Enterprises IT Support and Solutions design. Project Management and Operational Duties• Solution Design:o Hardware solutions.o Software Solutions.o Active Directory Design and deployment.o Exchange Migration / Deployment.• Defining and streamlining of technical & business processes.• Customer Interface and Service Delivery Management.• Project Management.• Technical Crisis and Conflict management.• Technical advisor & consultant in Pre-Sales.

Rosebank, Johannesburg

Operations and all Microsoft technologies.• Operations Manager – Heading up all operational projects.• Manage Technical Team in day to day operations.• Defining and streamlining of technical & business processes.• Initiated & Implemented ITIL Change Control process.• Designed & implemented Performance Management system.• Customer Interface and Service Delivery Management.• 3rd party management – Establishment of maintenance contracts.• Team HR management.• Deployment Project Management.• Technical Crisis and Conflict management.• Technical Reporting.• RCA Completion (Root Cause Analysis).• 3rd Level calls escalation.• Due Diligence on customer environments.• Technical advisor & consultant in Pre-Sales.• Office Social organizer.

Johannesburg Area, South Africa

• Stand-In for current Dimension Data SDM (Service Delivery Manager).• Facilitate Weekly Team Meetings.• Manage the change control process.• Interact with 3rd Parties (UPC – Underpinning Contracts).• First point of contact for client - Client Interface.• Build and maintain customer relationships.• SLA Evaluation: Compile Care reports.• Present Care report to client.• RCA Completion (Root Cause Analysis).• Severity 1 call escalation.• Preparation for client Audits.• Team motivation – To reach targets (SLA – Service Level Agreements).• Business and Technical Process analysis, streamlining and implementation.• Driving Innovations from within Team.• Manage performance of team, setting of KPI’s (Key Performance Indicators) and conducting performance reviews.

Johannesburg Area, South Africa

Team leader and Senior Systems Engineer as part of the Didata Teamsource Unit. Placed onsite and SAB Miller BIS section in Sandton Johannesburg. managed a team of 8 engineers.• User Creation.• Exchange Administration.• Security analysis and implementation.• Backup Strategy development and implementation.• Active Directory Implementation and maintenance.• GPO (Group Policy Objects) development and implementation.• Microsoft operations Manager 2000• Systems Management Severs• SQL Probe• Backup Exec version 9 and higher.• General Server Maintenance.• Projects: o SAB Active Directory Rollout.o IP Address Cutover.o Windows XP Compatibility Testing.

Pretoria Area, South Africa

• Call Monitoring and Management.• Telephonic Support.• Escalation of problems.• Hardware Troubleshooting.• Software Support.

Bcom, Industrial Psychology, Business English, Marketing, Computer Literacy

Activities and Societies: Online Study Community

Diploma, Essential Manager Series

Certification, Microsoft Certified Systems Engineer - Windows 2000

Certification, Microsoft Certified Professional

Certification, Microsoft Certified Professional + Internet

Certification, Microsoft Certified Systems Engineer - Nt4

Diploma, Computer Studies