John Moretz personal email
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10 years combined experience in the telecom/telephony industry. I have matched people and families with the right mobile phones and services plans while employed as an inside mobile phone sales and customer service rep for US Unwired/Sprint PCS. I was part of a team that provisions and installs high speed internet and voice services ( T1, EFM, PRI, IPEER, and DS0 loops) for mid-sized businesses in the Southeastern portion of the United States.I run an online store that caters to fans and collectors of unique, out-of-print, paperback and hardcover books. The store sells the occasional vinyl LP and diecast car. I collect such items and when storage space runs low I sell thus I can collect even more items.I wish to work with an organization that will allow the use of my varied skills to increase productivity and ensure projects are completed in an accurate and timely manner.Specialties: strong communications skills, able to handle changing work environments, maintain good relations with all levels of service delivery, sketch in pen and pencil, paint on canvas, creating illustrations with Inkscape, using Prismacolor pencils, Photoshop, photography (digital and traditional film), community theater, three-dimensional thinking, and exploiting my core competencies
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Coordinator Ii Order Provisioner Service DeliveryPaetec 2004 - 2011• Created 5-10 Local Service Requests (LSR) and Access Service Requests (ASR) per day to order high speed voice and internet products such as T1, PRI, EFM, IPEER, and DS0 loops.• Escalated 20% of orders to 1st and 2nd level with Bellsouth (AT&T) and CLECs to ensure accurate and timely delivery of customer's service.• Provisioned 5-10 manual paper LSRs for LNP to Resale, demarc moves, and circuit extensions orders per week.• Used Talk America's Proviso system to send 10 LSRs DS0 Loops in Georgia per week.• Created 150 subscription versions (SV) in the Neustar Number Portability Administration Center (NPAC) system per week.• Learned new procedures for ordering circuits in different markets and regions thus helping install time by 20%.• Tracked orders in TBS queue to ensure timely completion of work load.
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Port Out (Winback) Provisioner With Cavalier Telephone (Paetec)Cavalier Telephone 2006 - 2008• Provisioned 10-15 incoming LSRs (Local Service Request) per day from AT&T and CLECs (Competitive Local Exchange Carrier), such as Deltacom, Nuvox, and XO, for porting numbers away from Cavalier Telephone.• Issued 10-15 FOCs (Firm Order Commitment) per day if LSR was correct or sent back a clarification if LSR had any errors.• Released 20-40 telephone numbers per day in the Neustar Number Portability Administration Center (NPAC) system.• Monitored NPAC every business day to verify telephone numbers had ported to the new carrier.• Communicated with our Test and Turn-Up group to ensure numbers were removed from our switch. -
Psr Provisioner With Network Telephone (Talk America/Cavalier Telephone)Network Telephone 2004 - 2006• Created 20-30 Product Service Requests (PSR) per day for all customer requested services.• Reviewed (scrubbed) customer's order information to ensure accuracy.• Worked with Sales Manager to clear up any issues or errors on the incoming paper work.• Escalated 20% of PSRs to 1st and 2nd level with ATT or CLEC to ensure accurate and timely order processing.
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Inside Sales/Customer Service Representative At Us Unwired/Sprint PcsSprint Nextel 2001 - 2004• Sold 120-150 mobile phones and services to new and existing customers.• Helped customers set up their new phones, voice mail, and other products associated with their service plans.• Maintained a high level of sales by hitting 80-110% of monthly sales quota.• Sold accessories and upgraded service plans and equipment.• Third Key Manager. Duties included opening and closing the store, insuring balanced registers, and correctly balanced bank deposits. • Assisted in creating and distributing outside flyers. -
Web DeveloperLeading Source Travel 1999 - 2001• Designed and maintained 80 individual pages spread across four travel agency websites.• 70% of pages created in Microsoft FrontPage and 30% of pages created with hand-coded HTML and/or JavaScript.• Worked with a team in which I created 40% of banners, logos, and landing pages. • Used Photoshop to create static images, banners, and logos.• Spent 30% of each day submitting updated and/or new pages to multiple search engines.• Manually updated 10 cruise ship itineraries per week, if needed.
John Moretz Skills
John Moretz Education Details
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Pensacola State CollegeComputer Programming And Analysis -
General Studies
Frequently Asked Questions about John Moretz
What is John Moretz's role at the current company?
John Moretz's current role is Student - Computer Programming and Analyst.
What is John Moretz's email address?
John Moretz's email address is mo****@****hoo.com
What schools did John Moretz attend?
John Moretz attended Pensacola State College, Pensacola Junior College.
What are some of John Moretz's interests?
John Moretz has interest in Community Theatre, Computers, Entrepreneurship, Illustration, Reading, Painting, Telephony, Communications, Digital Photography, Graphic Design.
What skills is John Moretz known for?
John Moretz has skills like .net, Customer Relations, Net Beans Ide, Inkscape, Data Entry, Photography, Adobe Photoshop, Html, Visual Basic, Microsoft Office, Openoffice, Java.
Not the John Moretz you were looking for?
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2bellsouth.net, cox.net
2 +170683XXXXX
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1thepantry.com
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John Moretz, MBA
Des Moines Metropolitan Area3johndeere.com, gmail.com, worldclassind.com -
John Moretz
Hickory-Lenoir-Morganton-Marion Area
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