Technician
CurrentCarpet, tile, water restoration, and air duct technician for a national floor and furnishings company.--Perform all functions as a carpet and tile technician in addition to increased responsibilities to oversee technicians providing water restoration and air duct cleaning services.--Serve as the main customer contact for water restoration services, and respond to and fulfill customers’ needs for water restoration cleaning services within 24 hours.--Collect and maintain contact information, coordinate collaboration, and communicate with stakeholders including insurance adjusters, real estate agents and industrial hygienists.