With over 25 years of cross industry experience, with particular focus on healthcare and financial services, in both corporate and management consulting environments, I am a seasoned executive providing consulting, advisory and interim management services.My expertise lies in consumerism and customer lifecycle management, applying best practices across all channels to attract, convert, service, and extend customers. I leverage digital, mobile, tele-communications, and analytics to improve revenues and market share, optimize expenses, and enhance customer experience and engagement. I have successfully launched and managed lines of business, attaining profitable growth and strong partnerships. I have also led enterprise transformation initiatives, identifying and delivering significant savings and efficiencies.
Listed skills include Strategy, Management Consulting, Business Strategy, Program Management, and 43 others.