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25+ years of hands-on experience in IT and Customer Service improving operations, increasing CSAT and driving significant cost reductions through business process improvement, cloud migration, digital transformation and outsourcing. Strong program management skills with extensive experience leading complex, cross-functional transformation programs. Deep M&A experience helping clients establish and achieve synergy goals for IT and service operations integration. Expert on the entire outsourcing lifecycle including strategy development, supplier sourcing, contract negotiations, transition and governance.
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ConsultantK&B GlobalLouisville, Co, Us -
Partner And ConsultantNathanson And Company, LlcLouisville, Co, Us -
Partner / ConsultantNathanson And Company, Llc Oct 2000 - PresentGreater Denver AreaIdentify, develop and close new consulting engagements and expand business within existing clients. Develop and present sales proposals, budgets, pricing and scope. Direct client engagements and lead cross-functional teams of consultants, client staff and vendors. Provide hands-on consulting, mentor team members, prepare deliverables and review work product to ensure quality and completeness. Leverage service automation, cloud migration, big data, RPA, artificial intelligence to dramatically… Show more Identify, develop and close new consulting engagements and expand business within existing clients. Develop and present sales proposals, budgets, pricing and scope. Direct client engagements and lead cross-functional teams of consultants, client staff and vendors. Provide hands-on consulting, mentor team members, prepare deliverables and review work product to ensure quality and completeness. Leverage service automation, cloud migration, big data, RPA, artificial intelligence to dramatically increase performance and reduce costs. Show less -
DirectorIsg, Formerly Tpi Jun 2010 - May 2011Denver-BoulderLed small teams of consultants in the delivery of IT strategy engagements. Advised clients on strategy matters including IT governance, portfolio management, organization design, performance management, sourcing strategy, cloud migration and digital transformation. Worked closely with vertical leadership and client Partners to develop and close new business.
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Practice DirectorEntex Information Services Jul 1996 - Aug 1999Greater New York City AreaManaged a team of 6 Principles/Enterprise Consultants that supported Strategic Account Managers and Client Executives in the pursuit of large technology outsourcing services agreements. Directed solution design, costing, pricing and contract development activities. Service desk, desk side, server, storage, network and service automation. $120M TCV portfolio of outsourcing business.
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Manager, Technology FinanceErnst & Young Jul 1992 - Jul 1996Developed the firm’s $100M+ technology capital plan for the U.S. Led a team of 4 analysts through development of the annual plan and quarterly outlooks. Member of the technology advisory committee that established firm-wide computing standards and direction. Technology asset management, data warehousing and BI, cost management & chargeback.
John Knapp Skills
John Knapp Education Details
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Mathematics And Computer Science
Frequently Asked Questions about John Knapp
What company does John Knapp work for?
John Knapp works for K&b Global
What is John Knapp's role at the current company?
John Knapp's current role is Consultant.
What is John Knapp's email address?
John Knapp's email address is kn****@****ail.com
What is John Knapp's direct phone number?
John Knapp's direct phone number is +130349*****
What schools did John Knapp attend?
John Knapp attended Hamilton College.
What are some of John Knapp's interests?
John Knapp has interest in Exercise, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, Home Decoration, Health, Cooking, Electronics.
What skills is John Knapp known for?
John Knapp has skills like Outsourcing, Governance, Business Process Improvement, Contract Negotiations, Strategy Development, Cost Reduction, It Outsourcing, Vendor Management, Program Management, Professional Services, It Governance, Itil.
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John Knapp
Managing Partner, John Knapp And Associates, Pc / Compliance And Regulatory Advisory GroupGreater Philadelphia1jknapplaw.com -
John Knapp
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