John Empoliti Email and Phone Number
John Empoliti work email
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John Empoliti personal email
An innovative and results-driven CLAIM, OPERATIONS and IT LEADER specializing in the P&C insurance industry, with extensive expertise in leading transformation programs, process automation, process design and reengineering, strategic product management, business analysis, quality assurance, Agile methodologies, risk management, requirements analysis and SDLC management. Adept at working across disciplines as a change agent and stakeholder advocate. Excels at building, training, and leading top-performing cross functional teams, managing multimillion-dollar budgets, and developing/deploying global technology services and operating models. Leverages excellent customer relationship management, communication and interpersonal skills to collaborate with and influence executive leadership. Utilizes critical thinking to prioritize across multiple complex business programs with a proven aptitude for successful delivery, improving efficiency, and increasing profitability.
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Assistant Vice President, OperationsStarr InsuranceAtlanta, Ga, Us
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Assistant Vice President, OperationsStarr Insurance Dec 2023 - PresentNew York, Ny, Us -
Senior Manager, Tpa ServicesStarr Insurance Apr 2023 - Dec 2023New York, Ny, Us
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Principal OwnerJxl Enterprises, Llc Jan 2020 - PresentIndependent consultant providing leadership/executive project support for business-critical information technology and operations initiatives for insurance industry clients, ranging in scope from business process transformation to technology adoption. Services include end-to-end program design and implementation support, project planning, milestone tracking, issue management, project governance and organizational change management. Advise clients on a broad array of industry trends and topics, with a focus on claim lifecycle (FNOL thru resolution), shared service support, medical management, straight through processing, robotics process automation, litigation management, anti-fraud and recovery.
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Vice President, ServicesMajesco Jul 2022 - Mar 2023Morristown, Nj, Us -
Director, DeliveryMajesco Apr 2021 - Jul 2022Morristown, Nj, UsIT Leader responsible for implementation of large and complex transformation programs to multi-line P&C insurance clients utilizing Majesco Suite (Portal, Policy, Billing, Claims and EDW) on Azure cloud. Collaborate with business stakeholders and IT sponsors to create roadmap, project governance, implement best practices, drive innovation and continuous improvements. Focus on speed to market, product conformance and value chain realization.
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Vice President, Information SystemsKemper Aug 2018 - Feb 2020Chicago , Il , UsIT Executive responsible for leading Claim, Data and ECM technology divisions within P&C Insurance. Delivered Claim Transformation Program implementing Guidewire ClaimCenter v10, DataHub/InfoCenter v10 and FileNet P8 and Business Automations Workflow/Case Foundations nationally. Directed team of 150 permanent and contract staff, operating budget in excess of $20M and a national client base of 5,000 claim, product and operations employees. -
Director, Quality Assurance And Production OperationsScanstat Technologies May 2018 - Aug 2018Alpharetta, Georgia, Us -
Independent Contractor/Advisory MemberGerson Lehrman Group Limited Dec 2016 - Aug 2018Independent consultant focused on leadership, technology strategy, technology and business alignment, software development and delivery, 3rd Party software selection, budgeting, integration, implementation, legacy software remediation and agile transformation of business and IT.
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Vice President,Senior Information Officer, Commercial Information TechnologyAig 2013 - Dec 2016New York, Ny, UsPrimary point of contact for executive stakeholders, providing regular consultations and managing fluid business requirements and dynamic change management needs. Oversaw cross-functional teams including; business analysis, product ideation, quality assurance, training, and project management for all property and casualty lines of business. Manage 125 employees globally, operating budget in excess of $20,000,000, and global client base of 15,000 employees. -
Vice President, Global Claims Shared Services - InvestigativeAig 2011 - 2013New York, Ny, UsAdvisor to the divisional president tasked with developing client relationships and partnering with business stakeholders. Directed product management, business analysis, training, and reporting teams responsible for streamlining operations through the development and implementation of global recovery services and global investigative/anti-fraud services systems and information technology. Managed staff of 30 employees and an operating budget in excess of $10,000,000.
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Vice President, Operations And Systems Recovery ServicesAig 2006 - 2011New York, Ny, UsMember of leadership team responsible for optimizing operational processes throughout Recovery Services division. Led operational transformation and marketing of recovery shared services model, leveraging BPO and improved automated solutions in continued pursuit of greater efficiency and productivity in processing recoveries in excess of $850,000,000 annually. Managed staff of 20 employees and operating budget in excess of $7,500,000.
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Assistant Vice President, Business Systems DevelopmentAig 2000 - 2006New York, Ny, UsLed development, implementation, and support of systems critical to domestic claims operations and specialized services, such as litigation management, call center, recovery, investigative services, medical management services, and claims quality assurance. Oversaw technology-enabled process improvements resulting in reduced claim and litigation costs, improved underwriting results, and improved broker and customer/consumer relationships. Administered user base of approximately 7,500 globally.
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Claims ManagerAig 1996 - 2000New York, Ny, UsManaged Metro NY National Accounts workers’ compensation claim department (approximately 20 total managers and staff). Provided technical oversight and leadership of departmental claims personnel; developed staff in areas of coverage, investigation, evaluation, litigation management, negotiation, and settlement. Participated in settlement conferences and mediation of high-exposure cases. Developed and conducted marketing presentations to potential clients.
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Workers’ Compensation Claims SpecialistRoyal Insurance Co 1993 - 1996 -
Workers’ Compensation And Auto Claims ExaminerYasuda Fire And Marine Ins. Co. 1991 - 1993
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Claims Supervisor, Team LeaderAmerican International Healthcare 1990 - 1991
John Empoliti Skills
John Empoliti Education Details
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Ithaca CollegeAnd Related Support Services
Frequently Asked Questions about John Empoliti
What company does John Empoliti work for?
John Empoliti works for Starr Insurance
What is John Empoliti's role at the current company?
John Empoliti's current role is Assistant Vice President, Operations.
What is John Empoliti's email address?
John Empoliti's email address is jo****@****sco.com
What schools did John Empoliti attend?
John Empoliti attended Ithaca College.
What skills is John Empoliti known for?
John Empoliti has skills like Business Analysis, Process Improvement, Insurance, Business Process Improvement, Program Management, Agile And Waterfall Methodologies, Change Management, Claims Management, General Insurance, Management, Liability, It Strategy.
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