• Coach 30 high school students in third year to develop teamwork, collaboration, cohesiveness, and leadership skills on the field• Mentor players through hands-on, 1 on 1 instruction to refine their skills and reinforce large-group instruction• Assist in administrative and organizational operations regarding marketing, recruiting, and player evaluation

- Utilize the Oracle NetSuite system to process 200+ orders weekly to clients such as Target, William Sonoma, Costco, LL Bean, and other large retailers- Work collaboratively with the operations team to maximize efficiency in inventory distribution to four different U.S.-based fulfillment centers. Often working around boat and rail issues with international shipping from Asia to the United States East Coast- Process and fulfill customer service invoices for different products across all lines of the Winning Solutions Inventory

• Shadowed senior account management teams to gain an understanding of a wide range of insurance policies, client service strategies, and product offerings• Created and implemented a marketing plan for over 1,000 prospected companies to increase brand recognition and visibility• Lead sales simulations regarding Employee Benefits Renewals and HUB’s capabilities as an advisor to prospective clients• Participated in external education and networking events with clients and competitors to gain an understanding of the insurance industry• Contributed to strategic analysis of HUB’s construction vertical by identifying opportunities for HUB to further expand visibility in the market segment

- Developed strategies to manage demanding daily schedules of two agents to ensure positive customer experience - Provided excellent customer service to clients on the phone or in person through active listening and follow-through - Skillfully and thoroughly explained coverage options to 65+ potential policyholders to convert them into clients - Processed payments and provide clients with the proper receipts and paperwork to ensure accuracy across the board