John Ervin Email & Phone Number

Tampa, Florida, United States

Tampa, Florida, United States

• Working closely with stakeholders to drive identification and remediation of issues with data quality
• Mapping and creation of lookup tables and databases to be used in conjunction with the creation of rules that provide precise analysis of critical data elements
• Implementing and presenting analysis results through dashboards and PowerPoint decks dashboards
• Leveraging internal Citi data intelligence applications, Excel, and Unix to analyze critical data for internal and external clients
• Redesigned team workflows and file management to drive efficient organization via SharePoint

Tampa/St. Petersburg, Florida Area

• Team Lead for Citi Architecture and Technology Engineering, Network and Voice – Chatbot/AI, driving software certifications, risk management, and managing internal Citi support for the chatbot solutions for Citigroup.
• Designed, implemented, and managing the team’s strategy, roadmap, communications, and progress through Excel, SharePoint, JIRA, and Confluence
• Responsible for all corrective action plans (CAPs), CAP Milestones, software Vulnerability Threat Management (VTMs), Requests for Enhancements (RFEs), product certification management/communication to clients and.
• Key contact between senior leadership, information security officers, clients, engineering teams, and vendors to drive critical goals, program roadmap, and expectations for all stakeholders

Tampa, Florida

• End-to-end management of large, complex organizational technology implementations involving multiple international teams
• Coordinating a team with a diverse skill set towards completion of initiatives with aggressive timelines
• Negotiating projects and contracts with Senior Leadership as well as suppliers of various technologies
• Key driver of multiple global initiatives of technologies and services in the realms of chatbots, business intelligence tools, and procurement

Clearwater, FL

• Provide administrative support to upper management and Board of Directors
• Responsible for marketing through Google Adwords, e-marketing, and printed materials
• Manage communications internally and externally via tools including: WordPress, Asana, and Google Drive
• Oversight of new program implementation and monitoring and evaluation (M&E) of their outcomes
• Independently established new management infrastructure including: monitoring and evaluation tools, quality management systems (QMS)
• Involved in the hiring processes of employees, interns, and contractors

Tampa/St. Petersburg, Florida Area

• Support corporate goals through exceptional marketing and customer service
• Responsible for inventory, assessment of customer needs and evaluation ofproducts
• Advocate for product knowledge and education

• Accurately screened blood pressure, temperature, and hemoglobin samples for donor eligibility
• Effectively performed phlebotomies according to standard operating procedures (SOPs)
• Reported, entered, and deciphered blood donor data
• Excelled in both independent and team environments

Tampa/St. Petersburg, Florida Area

• In collaboration with Dr. Deby Cassill, associate professor of Biology at USFSP, and through the use of statistical programs I developed research models to analyze large amounts of collected data. This allowed us to.
• Loggerhead Sea Turtle research based on correlations between environmental factors, nest locations, and survival of hatchlings
• Analyzed data of over 1000 turtles using statistical databases such as JMP 11 and Excel
• Used analytical techniques to determine reasonableness of data, trends, and roots of cause

Tampa/St. Petersburg, Florida Area

• Encompassing ecology coursework, I designed a study to test variations amongst the Brown Anole Lizard within different geographical locals of the Tampa Bay area.
• Collected field data by tracking and cataloguing presence and variations of brown anole lizards
• Evaluated data to determine statistical significance of observed adaptations in separate populations

Tampa/St. Petersburg, Florida Area

• Created blood components from whole blood, plasma, and red blood cell donations
• Managed components after creation including labeling, storage, and documentation

Tampa/St. Petersburg, Florida Area

• Manage Google and e-mail marketing communications
• Duties include product selection, inventory control, website development and management
• Responsible for customer service, as well as vendor support and communications

Wesley Chapel, FL

• Consulted with IRS on behalf of clients.
• Filed and completed tax forms, such as: 1040, 1099
• General office duties: filing, mailing, etc.

Bachelor Of Science (B.S.), Biology, General

Activities and Societies: 2 semesters of Undergraduate Research

High School Diploma

Activities and Societies: Swim Team: • 200 Freestyle • 100 Butterfly Track & Field: • Discus Throw - Placed 6th NCAA State Championship

Molecular Biology