John Craig

John Craig Email and Phone Number

VP of Revenue and Customer Success @ RIOS Intelligent Machines
California, United States
John Craig's Location
San Francisco Bay Area, United States, United States
About John Craig

I've worked in engineering, consulting, technology development and deployment, operations (products and services), partnerships, sales and general management roles in a career spanning North America, Europe and Asia/Pacific. I've served as an executive at a Fortune 100 company as well as fast growing startups and as an expert consultant with McKinsey and Company with a few stops in between.I have a strong interest in effective team building both within and across organizations (e.g. with customers and partners) that are geographically and culturally diverse as well as technology and its practical application to drive efficiency and scale in business and life. Perpetually interested in life as well as the people and challenges it brings.

John Craig's Current Company Details
RIOS Intelligent Machines

Rios Intelligent Machines

View
VP of Revenue and Customer Success
California, United States
Website:
rios.ai
Employees:
44
John Craig Work Experience Details
  • Rios Intelligent Machines
    Vp Of Revenue And Customer Success
    Rios Intelligent Machines
    California, United States
  • Rios Intelligent Machines
    Vp Of Revenue & Customer Success
    Rios Intelligent Machines Mar 2024 - Present
    Menlo Park, California, Us
  • Ivnews
    Cto & Co-Founder
    Ivnews Apr 2021 - Present
    • Raised angel round of funding, ~500k USD• Led the formation of a very lean and agile global virtual team to develop and maintain a fully working app with members in the US, Canada, Vietnam, India, Turkey, Serbia, Phillipines and Namibia• Originated and managed the product. Customer facing app as well as operations and admin interfaces.• Architected and realized end to end cloud infrastructure using low cost and solid technologies and operating best practices (Gitlab, CI/CD, Terraform, Kubernetes, AWS, Linode, Bunny.net, Authorize.net, Sentry.io, FFMPEG, Symfony, Codemagic for Google Play/Apple App Store, Jira and others)• Architected and realized unique ML products using: Neo4j, Postgres Python, AssemblyAI, AWS (Rekognition, Lambda), Juypter Hub and others
  • Covariant
    Customer Success
    Covariant May 2023 - Feb 2024
    Berkeley, Ca, Us
    The first hire specifically for Customer Success at Covariant. Managed several major customers, helped define the role and establish standards for measuring robot performance and actual ROI at clients and feeding that back into product concept, presales and postsales organizations.
  • Dropbox
    Head Of Alliances/Enterprise Services Delivery
    Dropbox Mar 2016 - Apr 2021
    San Francisco, California, Us
    Brought on as a newly defined role to lead and streamline DBX's inhouse and partner services organization. • Founded and launched the DBX services partner program globally. Personally recruited the first partners in each region as well as formed a global team from scratch. Converted professional services from a cost center to a 100M+ ARR revenue stream..• Oversaw the integration of products and partners after the acquisition of HelloSign. Designed, aligned and executed the strategy that grew HelloSign partner revenue from < 500k ARR to > 30M ARR in Y3 after integration.• Converted nearly 100% of B2B revenue in Asia/Pacific to lower CAC and higher CLV services partner revenue as well as a substantial portion of B2B revenue globally.• Professionalized the DBX Services team and integrated them with DBX Services partners as a source of services best practices as well as a strategic SWAT team• Developed successful and self-sustaining joint marketing & sales programs with partners who were both larger/more complex and smaller/simpler than DBX by orders of magnitude in both revenue and operations
  • Jax Coco
    Ceo North America/Global Cio/Global Head Of Sales
    Jax Coco Apr 2013 - Feb 2016
    Angel investor and a managing member of the global board with primary responsibility for the fast growing Americas sales and distribution operation as well as overall global responsibility for the same as well as IT. Grew the US and CA operations from 0 to approximately 40% of global revenue for the brand, established the global IT systems as well as drove global product & sales strategy as well as investor pitches.
  • Mckinsey & Company
    Expert Consultant
    Mckinsey & Company Apr 2011 - Apr 2014
    Us
    Served clients as an expert in the technology, private equity, insurance, banking, electronics, travel, advanced industrials and government industries with a focus on technology development, implementation and operations. Worked internally for the shareholders council to help develop the Firms M&A strategy in the data & analytics space from identification to integration of successful aquisitions. This contributed to the formation of McKinsey Digital.
  • Thyssenkrupp
    Cio - Asia/Pacific
    Thyssenkrupp Oct 2005 - Apr 2011
    Essen, De
    Member of the senior management team, directly responsible for the co-ordination and implementation of all IT related activities in the Asia/Pacific Business Unit. The position has direct budget responsibility for IT requirements that relate to the Asia Pacific BU operations which includes capital expenditure. Reporting to the CEO of the Asia/Pacific region as well as the global IT council of which I was also a member.Directed all TKE Asia Pacific technology activities including the planning, development and implementation of business applications, infrastructure and telecommunication systems. Responsible for systems design, technical programming and data center services to assure accurate, timely, efficient processing and control of company operating data. Developed and executed strategies for information systems that are aligned with TKE Asia/Pacific's strategies. Implemented effective IT controls to insure compliance with TK IT policies and Internal/External Audit requirements.
  • Thyssenkrupp
    Executive Project Manager
    Thyssenkrupp Jan 2004 - Sep 2005
    Essen, De
    • Led the development and deployment of TK Elevator’s first international software application, the Field Operations system, into 7 South East Asian countries• Developed a regional applications strategy, built a team and rolled it out across Asia/Pacific
  • Actel
    Yield Enhancement Engineer
    Actel Jun 2002 - Sep 2003
    • Resolved a major FA case, recovering ~1,000,000 parts @ 5.90 USD each • Designed, built and deployed a widely used data analysis hardware and software at Actel • Oversaw the purchase and integration of 250,000 USD Yield analysis software and established data gathering protocols and QA standards to be followed internally and at manufacturing sites
  • Ontario Institute For Cancer Research
    Design Engineer
    Ontario Institute For Cancer Research May 2000 - May 2002
    Toronto, Ontario, Ca
    • Developed specialized software for non-invasive oxygen sensing in living tissue• Designed, built and documented a complete system for precise control of lasers used in Optical Tweezing development and experiments

John Craig Skills

Strategy Change Management Project Management It Management Management Business Strategy Cross Functional Team Leadership Business Analysis Start Ups Data Analysis Project Planning It Strategy Consulting Strategic Planning Program Management Team Leadership Management Consulting Process Improvement Product Development Business Development Crm Business Process Project Portfolio Management International Operations Analysis Mergers And Acquisitions Leadership Operations Management Business Process Improvement Competitive Analysis Business Planning Product Management Marketing Strategy Budgeting Customer Relationship Management Getting Stuff Done Integration Financial Modeling Entrepreneurship Telecommunications New Business Development Organizational Design Budgets Analytics Strategic Partnerships

John Craig Education Details

  • University Of Toronto
    University Of Toronto
    Engineering Science
  • Ivey Business School At Western University
    Ivey Business School At Western University
    Business

Frequently Asked Questions about John Craig

What company does John Craig work for?

John Craig works for Rios Intelligent Machines

What is John Craig's role at the current company?

John Craig's current role is VP of Revenue and Customer Success.

What is John Craig's email address?

John Craig's email address is jo****@****box.com

What is John Craig's direct phone number?

John Craig's direct phone number is +197387*****

What schools did John Craig attend?

John Craig attended University Of Toronto, Ivey Business School At Western University.

What are some of John Craig's interests?

John Craig has interest in Physics, Technology, Sports, Squash (Sport), Food, Barack Obama, Health, Education, Startup Founders And Entrepreneurs, Science And Technology.

What skills is John Craig known for?

John Craig has skills like Strategy, Change Management, Project Management, It Management, Management, Business Strategy, Cross Functional Team Leadership, Business Analysis, Start Ups, Data Analysis, Project Planning, It Strategy.

Who are John Craig's colleagues?

John Craig's colleagues are Estefane Ferreira, Colin Cushion, Michael Benedict, James Beck, Vasundra Konda, Carlos Grevi Correa Macabu, Joshua Congoo.

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