John Vidal Email & Phone Number

Experience:o Overseeing a project portfolio of over $2M a year. o Lead private contractors to successfully complete projects & generating yearly increase in total sales.o Responsible for servicing over 200 current customers and driving customer retention.o New customer acquisitions by cold calling, inbound and outbound leads, generating prospects. Visiting businesses. o Serve as the lead point of contact for all customer account management matters.o Build and maintain strong, long-lasting client relationships.o Develop trusted advisor relationships with key accounts.o Ensure the timely and successful delivery of our products and services according to customer needs and objectives.o Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.o Prepare reports on account status.o Collaborate with sales team to identify and grow opportunities within territory.o Managed team members to ensure deadlines were met for customer order fulfillment.o Recruiting, training, supervising and appraising staff.o Maintaining statistical and financial recordso Dealing with customer queries and complaintso Overseeing pricing and stock controlo Maximizing profitability and setting/meeting sales targets, including motivating staff to do so.o Ensuring compliance with health and safety legislationSKILLS & CERTIFICATIONSo Bilingual working fluency in English & Spanisho Google Technical Support Fundamentals Certification.o Google Data Analyst, Foundations Certification.o National Association of Coatings Engineer (NACE) Certified Level 2EDUCATIONRollins College Orlando, FLB.A. Business Administration & Management Graduated 2019 Minor in Communications