John Forrest Email & Phone Number

Calgary, Alberta, Canada

When your business requires ‘Best in Class’ Next-Gen Network, Voice, Collaboration, Cloud and Security Solutions, ITSS will source, architect and manage the solution implementation. ITSS has established alignment with over 200 leading & emerging global technology service providers, enabling us to build a solution matrix to ensure our clients are getting the very best infrastructure technology available.A deep bench of experts allow us to engage with engineering and operations… Show more When your business requires ‘Best in Class’ Next-Gen Network, Voice, Collaboration, Cloud and Security Solutions, ITSS will source, architect and manage the solution implementation. ITSS has established alignment with over 200 leading & emerging global technology service providers, enabling us to build a solution matrix to ensure our clients are getting the very best infrastructure technology available.A deep bench of experts allow us to engage with engineering and operations teams and act as a true trusted advisor to their business.Our expertise ensures our clients are getting the very best solution under the very best terms – every time. Show less

Calgary, Alberta, Canada

Needs Assessment and Analysis• Client Consultation: Meet with clients to understand their business objectives, challenges, and technological needs.• Requirements Gathering: Conduct detailed assessments to gather technical and functional requirements.• Gap Analysis: Identify gaps between current technology capabilities and desired outcomes.Solution Design and Recommendation• Technology Strategy: Develop a technology strategy aligned with the client’s business… Show more Needs Assessment and Analysis• Client Consultation: Meet with clients to understand their business objectives, challenges, and technological needs.• Requirements Gathering: Conduct detailed assessments to gather technical and functional requirements.• Gap Analysis: Identify gaps between current technology capabilities and desired outcomes.Solution Design and Recommendation• Technology Strategy: Develop a technology strategy aligned with the client’s business goals.• Solution Architecture: Design scalable, efficient, and cost-effective technology solutions.• Product Recommendations: Suggest appropriate hardware, software, and tools based on client needs.Evaluation and Optimization• Performance Monitoring: Monitor the performance of technology solutions to ensure they meet the desired outcomes.• Optimization: Identify opportunities for improving efficiency, performance, and ROI.• Feedback Collection: Gather feedback from users and stakeholders to refine and enhance technology solutions.Strategic Planning and Advisory• Future Trends: Stay updated on emerging technologies and industry trends to advise clients on future opportunities.• Risk Management: Assess potential risks related to technology and recommend mitigation strategies.• Budgeting: Assist in budgeting and cost analysis for technology investments.Relationship Management• Client Relations: Build and maintain strong relationships with clients, acting as a trusted advisor.• Vendor Management: Coordinate with technology vendors and service providers to ensure effective service delivery.Compliance and Security• Regulatory Compliance: Ensure that technology solutions comply with relevant industry regulations and standards.• Security: Implement and maintain security measures to protect client data and technology assets. Show less

Calgary

• Achieve monthly, quarterly and annual sales/revenue objectives• Linking solutions to key business drivers to meet specific customer priorities and objectives• Secure trusted advisor status within the client’s organization by demonstrating through understanding of client’s business, transformation of business through technological solutions, and by leveraging appropriate resources to solve client business problems• Proactively and reactively respond to customer requests, RFP… Show more • Achieve monthly, quarterly and annual sales/revenue objectives• Linking solutions to key business drivers to meet specific customer priorities and objectives• Secure trusted advisor status within the client’s organization by demonstrating through understanding of client’s business, transformation of business through technological solutions, and by leveraging appropriate resources to solve client business problems• Proactively and reactively respond to customer requests, RFP, relationship issues• Conduct internal and external presentations (may include customer premise)• Develop relationships with customers/suppliers and the internal organization (East and West)• Ability to set and manage objectives for cross-functional teams to deliver customer solutions• Develop account plans• Management of funnels delivering accurate 30/60/90 day forecasts• Revenue retention and growth, EBITDA target, customer satisfaction/loyalty/market share attainment Show less

Vancouver/Toronto/Calgary

Responsibilities:• Work closely with Account Managers in developing and designing complex solutions to meet customer requirements• Respond to RFQs, RFIs, and RFPs: Create proposed solutions with application drawings and related technical materials for presentation to prospective customers• Ensure engineering and technical integrity of solutions• Be the architect and translator of complex technical information into compelling and understandable business propositions for the… Show more Responsibilities:• Work closely with Account Managers in developing and designing complex solutions to meet customer requirements• Respond to RFQs, RFIs, and RFPs: Create proposed solutions with application drawings and related technical materials for presentation to prospective customers• Ensure engineering and technical integrity of solutions• Be the architect and translator of complex technical information into compelling and understandable business propositions for the client• Communicate complex technical solutions to technical and non-technical client base• Communicate technical solutions to internal provisioning team for implementation• Maintain currency with new developments in the telecommunications industry• Analyze products and services against those offered by the competition• Understand and communicate the functionality and benefits of specific products, services, and integrated solutions• Conduct presentations to both customer and audiences• Assume direct technical accountability at the account, module or territory level• Build customer relationships at the appropriate levels as defined by account strategies• Be an integral member of the business and technical solution from conception through the detailed phase of sales opportunities• Take responsibility for client architecture, network design, and specifications across all services• Develop strong working relationships with engineering, marketing, and solutions architects as required to design and customize client solutions Show less

Vancouver, Canada Area

Responsible for the design and role out of a Fibre to the home initiative. Managed the budget, deployment and the design in a lower mainland community.

Vancouver, Canada Area

Responsible for the defining the requirements from a marketing perspective (price, technical features) for a new MPLS service that was deployed to Wholesale carriers in Canada and the US.

Developed and deployed ship tracking system for port security.

Supported CDMA product lineNew product introduction and testing of UMTSManaged Vendor relationships