John Faucher Email & Phone Number

Escondido, Ca, Us

• Acted as general manager for business development, sales, and leading Field Application Engineer (FAE) teams for North America for over 1 year.• Provide training, sales, and technical support to nine representative firms and four distributors. Increasing customer registrations by over 25% in one years’ time.• Identify new business leads, qualify and nurture prospects through the sales cycle to secure purchase contracts.• Plan and execute sales and marketing initiatives, including email campaigns, trade shows, and conferences developing new business opportunities in excess of $15M.• Tailored sales presentations and proposals to meet customers’ needs and generate additional follow-up meetings +80% of the time.• Cultivate strong relationships with colleagues, industry partners, clients, and professional associations.• Refine "getting to yes" strategies, coordinate requirements, negotiate contracts, and integrate contract requirements with business operations. • Acquired multiple new customers in the first half of 2023, increasing estimated annual revenue by an additional $3.5M.

Shenzhen, Cn

• Identified new business opportunities, qualified leads, and secured purchase contracts for company products.• Demonstrated company products at site visits, trade shows, and meetings resulting in business growth.• Planned and executed sales and marketing initiatives to drive revenue growth.• Communicate client and project opportunities, status, risks, and successes.• Analyzed market conditions and competitor information to position service offerings in accordance with customer needs.• Secure new business by coordinating requirements, negotiating contracts, and integrating requirements with business operations.

Ottawa, Ontario, Ca

• Influenced customers with technology choices and customized connectivity plans for projects.• Coordinated with design and integration teams, design review, and certification, resulting in additional sales.• Traveled to current and potential customers to discuss needs, technology, designs, orders, and schedules.• Directed US and Canadian wireless module accounts in the US and Canada for four module manufacturers.• Managed relationships with wireless module manufacturers, including support, feature requirements, and price negotiation.• Implemented engineering and technical support to customers and partners integrating wireless modules.

Shenzhen, Guangdong, Cn

• Qualified leads and collaborated with distributors and partners to drive sales revenue.• Managed new features, customer reviews, and customer issue resolution with three distributors.• Supplied engineering advice and technical support for integrating modules in M2M/IoT devices.• Guided wireless technology integration and troubleshooting efforts to resolution for clients.• Coordinated and performed customer testing of devices with Huawei modules in a test lab.• Responsible for first ever 4G project for Cricket Boltz (LTE data device). Assisted with development of UICC for first ever LTE device. Organized and participated in milestone reviews of software, hardware and testing. Managed and scheduled testing, certifications (FCC, PTCRB, IOT etc.) error reviews with continuous schedule adjustments as customer changed requirements. • Built and managed a 5 person testing team. Oversaw all projects to ensure each project was completed on time. I brought each team member up to working speed in a weeks’ time.• Prepared and presented bi-annual business reviews with Cricket management discussing products, service and means for improvement.• Responsible for the first ever PPE (Pre-Paid Engine) project with Tracfone. Required knowledge of Verizon OD process as well as testing/certification management. Worked with engineers to manage feature implementation and accurate error resolution• Manager of the Ascend II project (Mobile phone project for Cricket) – Constant customer contact, continuous schedule adjust based upon request, included new features (CIQ and MUVE music), daily contact with HQ (in China) for updates and status reports on issues. Delivered the Ascend II project two weeks early with latest Android (Gingerbread) OS. Initial sales of 400K+ devices.

Computer Science, Mechanical Engineering

Lower Division, General Education