John F Cadwell Ii Email & Phone Number

Fleming Island, Fl, Us

Jacksonville, Florida, United States

Jacksonville, Florida, United States

- Works alongside the Category Manager to ensure that all sales promotions are loaded at the correct price point and contain the items specified by the vendor.- Reviews proofs of the weekly ad to confirm that all information regarding the category items is accurate and efficiently communicates with the design team to correct any errors.- Provides multiple checks of sales plans entries up until the tags are printed to eliminate scanning errors in the stores during the allotted sales period.

Jacksonville, Florida, United States

- Reviewed and processed the distribution of retirement plan funds for over 700 different companies. - Performed administrative duties to verify the retirement benefits of a participant and determine eligibility for distributions, loans, and contributions.- Interacted with 50+ participants daily via phone and email to answer questions, complete necessary paperwork, and ensure adherence to IRS guidelines.- Handled secure data according to company standards to ensure participant privacy and security.- Collaborated with clients, participants, financial advisors, and plan representatives to initiate distribution inquiries for individual participants.- Reviewed retirement plan guidelines and participant circumstances to determine distribution eligibility.- Completed and submitted all necessary paperwork and legal documents for the distribution of plan funds.- Reviewed and verified vested percentages to keep plans in compliance with the IRS.- Reviewed up to 30 participant accounts daily to determine eligibility for loans.- Assessed funds available based on account balances and created a scheduled dispersal and repayment plan, including promissory amounts, payment schedules, and interest rates based on the specific terms of individual plans.

Jacksonville Beach, Florida, United States

- Engaged and connected with 25-50 customers daily to create a positive guest experience.- Supervised guests in the escape room to ensure guest safety, aid when necessary, and prevent damage to company assets.- Maintained facilities according to established standards, including the restoration of damaged set pieces.- Answered customer inquiries about the nature of the business and outlined what to expect from the escape room experience.- Collected and recorded escape room data, including guest numbers per visit, room completion times and rates, and utilized this data to create difficulty rankings for each different escape room and created a guest leader board for top escape times to be used for promotional marketing purposes.

Orange Park, Florida, United States

- Served as a dedicated customer service representative for in-person customers and responded to customer inquiries over the phone to ensure the highest quality of service.- Assisted customers in completing applications for store charge accounts, including inputting customer data to run a credit check and determine eligibility for the Kohl’s Charge Card.- Received and processed customer payments for charge card account balances and verified card owner identities to ensure the security of all charge accounts and prevent fraudulent transactions.- Trained new staff members in the customer service department, outlining department expectations and procedures while ensuring that new staff members upheld all department standards and provided the highest quality of customer service.- Communicated with customers to determine problems, create solutions, and ensure customer satisfaction.