My focus is to reduce Human Struggle in Operations and Maintenance - which applies to all systems whether they be physical operations, software development, information processing, or somewhere in between. The outcome is improved margins, reduced risk, higher retention and morale - but most important is the transformation of the organization into a more agile and responsive system. I work with your company's talent to address the 'stubborn' problems holding your organization back from its full potential.Most recent value creation projects -- Working with Fortune 50 F&B company, have currently reduced operational changeovers in five of their LATAM facilities by over 40%, and the efficiency of two factory maintenance changeovers by over 30%, while laying the groundwork for the company's digital transformation. Half were conducted 'live on-line' using direct video feeds for plant gemba walks.- DIrected Heineken and Valiot in identifying 1 million cases of beer per month of 'hidden capacity' via diagnosis of weaknesses in their digital capabilities (https://news.mit.edu/2021/unleashing-capacity-heineken-mexico-with-systems-thinking-from-mit-0607)- Co-launched very popular Organizational Risk & Resiliency course for Sloan Executive Education, with Prof. Retsef Levi, DIrector of MIT Operations Research Center. Unique approach based on the Sloan School's deep experience in System Dynamics and Organizational Behavior, as well as drawing from Industry 4.0 tech advances. (https://executive.mit.edu/course/building-organizational-resilience/a056g00000URaadAAD.html)- co-developed MIT Sloan's integrated COVID testing operations for Sloan School, capable of safely processing several thousand students and faculty sessions per week with minimal wait times