John Draper Email & Phone Number

Lynnwood, Wa, Us

Managed implementation and upgrades of site networks and infrastructure.• Managed the implementation of network and cabling infrastructure at the T-Mobile Innovation Center. • Project managed the move of several MetroPCS offices to the T-Mobile network.• Project managed network and circuit updates at T-Mobile facilities.• Project managed new office technology installation, including network, telecommunication and cabling.

Denver, Co, Us

Directed Enterprise IT for nationwide software development company with 10 sites and over 1200 employees. Managed network, telecommunication, infrastructure, and end user assistance. Integrating acquired companies to technical infrastructure and staff.• Integrated four acquired companies into the Enterprise IT organization and their technology into the enterprise network. Combined IT organizations together into a cohesive team. • Coordinated the move of 5 different offices, including design and implementation of computer room facilities, network and telecommunication infrastructure. New computer facilities increased productivity with reduced down time and room for growth. • Identified key systems and services to be monitored and setup network and server monitoring. Notifications of any issues occurred before a problem was noted in most cases.• Deployed ITIL solution to track IT resources and comply with industry regulations. Employee onboarding process devised that presented new employees with a great first day on the job.• Designed and deployed VDI solution (VMware View) for overseas development staff. Project removed the need for a physical desktop and saved 4 hours setup time for each new developer.• Developed key partner relationships and negotiated contract terms for software and technology infrastructures. Savings to company for telecommunication costs alone of 20%. • Managed migration to Microsoft Server 2008 domain structure and Exchange 2010 and later 2013 email environment. Managed the implementation of Lync companywide for chat and video.

Us

Developed/managed all corporate software deployment methods, both in SaaS and business office environments. Performed 3rd level daily service for SaaS applications. Designed, deployed, and administered tools to simplify service processes.

Designed the company's first successful SaaS offering from existing technology. Led the team that deployed all required applications in the SaaS center, building an operational framework that serviced over 4,000 businesses over time.