GM/COO Point Blank Range, LLC, Matthews & Mooresville, NCSpearheaded the turnaround of these stagnant and declining recreational, hospitality, and retail operating companies. Reengineered the business model and the P&L for optimal profitability, customer satisfaction, and employee morale. Managed and refined organizational structure, financial reporting, processes, best practices, and operational and financial controls. Established productivity standards, budgets, KPI’s, and incentive systems. Oversaw team structures and provided strategic direction. Established a culture of a high end “Guntry Club”.• Transformed P&L from a combined loss of $235,000 to $2.32 million profit in 12 months by analysing and rectifying operational issues across key business areas, including accounting, sales training, customer service, purchasing, and inventory control. Increased sales from $4 million to $10 million.• Increased individual and overall productivity by 235% while simultaneously reducing staffing and operational costs by 35%• Propelled Sales/employee from $135,000 to over $363.000; while raising margins by 10%• Exploded Gross Profit/employee from $67,000 to over $171,000.• Increased company profits through an employee and customer centric approach, adapting operating procedures and translating strategies into actionable goals for performance and growth.• Optimized operations by conducting operational analysis and enacting changes in policies and procedures.• Ensured effective recruiting, onboarding, professional development, performance management, and retention of all staff personally.• Increased people through the door from 61,500 to over 92,000 per year, +50%• Doubled the Sales & GP per ticket and increased the number of tickets by 57%.• Increased memberships by 200%, • 3-year average profit of 23% of sales (41% of GP) or 144% of budgeted profit.• Received an Operational & Financial rating of “AAA”, up from a Critical rating of “D” by D&B

Currently in the 4th year of success with my latest client. I Provide full time, long-term COO/CFO &/or Change Management/Turnaround/Next Level/Integrator services to companies seeking to improve their company’s performance in the areas of customer service, employee performance & satisfaction, growth & profitability.Areas of Expertise• Strategic planning• Business/Financial Modeling• P&L responsibility• Change Management• Performance optimization• Turnaround/Next Level • New business development• Sales management & training• Budget & Finance• Corporate administration• Crisis management• Organizational leadership• Profitability improvement• Multi-site operations• Joint ventures & alliances • Consensus & Team building• Decision-making• Financial Planning & Analysis• Best practices & benchmarking• Variance Reporting & Analysis• Estimating System Design• Job/Product Costing • KPI Formulation • Incentive Pay Design• Coaching/Mentoring• Establishing Urgency

Led teams of Change Management experts on over 300 client projects for a major International Change Management Consultancy. Experience with General & Sub-Contractors, Auto Dealerships & Repair Shops, Job Shops, Manufacturers, Professional Services, Restaurants & Hospitality, Retail & Wholesale, Sales Organizations, Software & Technology firms, and Non-Profits.

The ultimate “PhD in Business Engineering” … Change Management training and experience. Over 500 engagements where I acquired and honed my Turn-Around & Change Management skills with the oldest and largest international SMB consulting firm in the country. Developed and led the Advanced Change Management Analysis Training Program which increased Analyst closing rates from 50% to 65%+ or $750,000/yr.

A summer internship with a Boutique Investment Banking firm led to a career with Shearson Lehman Brothers that served as my “Masters” degree in Business. Received extensive training in financial analysis, management, markets, stocks, bonds, commodities, their roles and usage. Extensively trained in both “IBM” (consultative) and “Lehman Brothers” (transactional) sales processes and techniques.