Director Technology
CurrentAs Director of Technology at Publicis Sapient, John contributed to technology strategy and digital transformation initiatives across various sectors. He developed tailored operating models that balanced clients’ risk profiles, regulatory needs, and digital maturity. Working closely with risk and security teams, he ensured secure, compliant frameworks that enabled faster, data-driven decisions and significant cost savings.John also guided engineering strategies in cloud, AI, desktop, and device management to align with business needs. He played a key role in outsourcing strategy, leading £120M tenders for service desk, infrastructure, and device provisioning. By implementing Service Integration and Management (SIAM) principles, he maintained high service quality across vendors, supporting SLAs, XLAs, and OLAs, which boosted operational efficiency and customer satisfaction.As part of the programme leadership team, John contributed to the organisation’s largest cloud implementation for a national banking group, supporting a transformative shift in their digital capabilities. He also developed a product accelerator that generated $100M in revenue and drove cloud business case processes that delivered $36M in annual savings. Additionally, he supported data centre exits, helping clients modernise infrastructure and improve scalability.Leading globally distributed teams, John ensured alignment on strategic goals and built strong stakeholder relationships. A dedicated mentor, he helped early-career talent develop into productive roles, contributing to a supportive and skilled team environment.