John Morley Email & Phone Number

Carlsbad, California, United States

In addition to a depth of Articulate Storyline expertise, I deliver results in the full spectrum of design and development of learning support, especially video. A published author (Scriptwriting for High-Impact Videos), I have written for virtually every medium other than sky writing and cave walls. And would now appreciate the opportunity to help you do what it takes to improve on-the-job performance within your organization.

Virtual

Oceanside, Ca

Designing and developing learning support for several enterprise-level initiatives, using a full range of learning support approaches, primarily Storyline.

Irvine

Analyzed, diagramed, and documented business processes, then wrote "user stories" (software requirements) within a agile/scrum project management framework; as part of an enterprise-wide upgrade of computer systems to support an expected rapid expansion of the company.

Westlake Village, Ca

Designed online eLearning on food allergies for kitchen and wait staff workers; to be incorporated into university courses and staff training conducted by restaurants and hotels; for nationwide use.

Pasadena, California

Evaluated and updated training to support the organization's Epic medical records system, which included developing Captivate and live-action videos, instructor guides, job aids, and other reference material.

Renton Washington

Analyzed communications needs and developed a communications plan for a new Energy Efficiency organization within Georgia Power Company. Also developed training for PG&E line workers, and an introduction to opportunities on the smart grid.

Greater Los Angeles Area

Developed for this Fortune 500 company training for Edison SmartConnect (Itron smart meters) on both the wireless data network and the meter data management system. This included high-level introductions, in-depth technical training, and documentation of the meter data management system, presented both in the classroom and as eLearning.

Irvine, Ca

Developed a foundation for eLearning, and provided a broad range of communication support including website content development, business process documentation, and news releases, for this contact center and telecommunications company.

Nicaragua

Developed and automated company business processes, developed associated training, then delivered that material as instructor-led training, telephone support and Web-based self-paced study, for this airport shuttle business in Nicaragua.

Burbank, Ca

Developed eLearning tutorials on screenplay formatting and recorded video demonstrations of screenwriting software (Screenwriter v6) for use as a Web-site-based quick tour demonstration and for use in instructor-led training. Also developed a quick reference job aid to help customers quickly understand and use the software.

Rosemead, Ca

Redesigned and maintained an intranet website supporting an overhaul of the statewide wholesale energy market and transmission grid. This included regular communication and interviews with IT team members and user groups.

Rosemead

Worked as a project manager and writer to record a workshop requested by California Public Utilities Commission (CPUC) on third-party financing of energy-conservation projects. Then managed transcribing the recording, and wrote the official report, which was distributed statewide to government, educational, and not-for-profit entities. 2004.Edited Direct Contact, a monthly email distributed to all customer service employees. This involved editing the transcript of a monthly question-and-answer session conducted at service centers by SCE executives. 2004—2006.

Irwindale, Ca

Wrote a strategic-level approach to realigning business processes with the government market. This included initial development of communications and training plans, and required a firm grasp of formulating corporate strategies and planning their implementation.

Cyberspace

Developed software to customize Microsoft Word for writing design documents, screenplays and video scripts. Then created a company to take this product to market. This included developing a company website and instructional design for product documentation, beta testing, and training customers in the use of this software. In addition to thousands of writers around the world, customers included Mary Kay Corporation, Caterpillar, over a dozen universities, numerous government agencies, and the writing staff of Saturday Night Live. (www.scriptwerx.com).

Greater Los Angeles Area

Designed training and documented software for this maker of student information systems. The project was for Los Angeles Unified School District, similar to an ERP launch, (http://www.harris-schoolsolutions.com). Responsibilities included developing training curriculum tailored to specific skill set needs, designing a complete set of quick reference guides, and writing a customer newsletter.

Greater Los Angeles Area

Designed a sales managers' workshop for nation-wide instructor-led training. This included developing a leader's guide, PowerPoint presentation, student exercises and participant's guide.

Telecommute

Hired as a subject matter expert for an eLearning, distance learning course on professional presentations, I then took on full responsibility for curriculum development, and shared responsibility for writing deliverables. This included developing an extensive online case study with solutions for multiple challenges faced by a single company.

Torrance

Revised instructor-led training and developed instructor guides for brand training to support the international expansion of the Lexus brand.

Greater Los Angeles Area

Designed and maintained the company website and developed sales training courseware designed for the automotive market.

Greater San Diego Area

Designed PowerPoint presentations and instructor-led training on enterprise-level data storage systems. This included developing a system for courseware development based on Microsoft Office, along with developing and maintaining business process documentation that details integration of the system into company business processes, and training staff members in its use.

City Of Industry

Wrote sales training materials and product documentation for this tier-one Internet company. This included working with the IT department on documenting and implementing a customer relationship management (CRM) system, and training the sales force in its use.

Torrance, Ca

Write and manage projects including proposal development and marketing communications for the launch of the Dealer Daily Business-to-business private network, the University of Toyota website, corporate policies and procedures for domain names, and a lead delivery website.

Irwindale

In addition to writing a number of product sheets, designed and wrote the booklet that documented the SERP (Super Efficient Refrigerator Project), which was successful in motivating manufactures to bring more efficient refrigerators to market years before they would have otherwise.

Cyberspace

Co-founded and took full responsibility for website design, creative direction and writing for this database-driven Web portal for healthcare professionals. http://www.healthlinks.com.

Bachelor'S Degree, Broadcast Journalism

Media Arts