John Foster Email & Phone Number

Menomonee Falls, Wisconsin

Serve as main contact for all Customer Service functions of the Enerpac OEM customers. Manage shipments for distributors. Interim management of Grainger USA and Canada distributors. This position maintains and manages assigned Distributor accounts as well as support the Territory Managers and end users. Utilize Oracle software for order, inventory, and shipping management.

Greater Milwaukee Area

Formerly StorerTV. Reported directly to Director of Client Services.Managed the installation of SIMS and former products Program Manager and Contract Managersoftware products.Established, built and maintained contact with clients to facilitate a positive and productive long-termrelationship. Researched and responded in a timely manner to clients with regards to their training needs andsoftware support.Acted as a client advocate and interface between all departments. Conducted training onsite and over the internet. Assisted with testing basic and main areas of software functions. Worked in a call center/ help desk environment answering questions and resolving issues as theydeveloped. Conducted data entry for newly created databases. Made use of software ticketing systems Jira, Footprints, and Spira.Corporate liaison to CBS Television Stations, Lockwood Broadcasting, Meredith Corporation, Raycom Media, and, Tribune Broadcasting. Maintained security software for activating SIMS software.

Greater Milwaukee Area

Responsible for all phases of the development of this start-up sales operation. Responsible for the generating of all accounting reports, system development, video production, customer relations, budgetcreation and management. Served as Advertising Sales Manager responsible for sales presentations and leading all sales personnel. Also maintain and develop new advertising accounts.

Greater Milwaukee Area

Managed a Traffic department staff of three. Station liaison to management, sales, programming, and promotion. Worked as major contact with major program suppliers; NBC, Talknet, and Wall StreetJournal radio networks, and Encoda/BIAS unit. Client contact at national Representative level as well as with local level. Specialist in solving availability problems, in sold out situations. Maintained an affiliaterelations program for a 50 station Major League and collegiate sports radio networks. Served as a consultant to the station.