AeroLeads people directory · profile
John Frei Email & Phone Number
Managing Director, Experience Product Management
at
TIAA
1 work email found
@tiaa.org
3 phones found area 704 and 212
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Managing Director, Experience Product Management
Location
Charlotte, North Carolina, United States
Company size
Who is John Frei? Overview
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Quick answer
John Frei is listed as Managing Director, Experience Product Management at TIAA, a company with 13563 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at tiaa.org, phone signal with area code 704, 212, and a matched LinkedIn profile for John Frei.
John Frei previously worked as Senior Director Product Management at Tiaa and Director, Digital Product Management at Tiaa. John Frei holds Bachelor'S Of Science, Information Management And Technology / Television Radio And Film from Syracuse University.
Company email context
Email format at TIAA
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{first_initial}{last}@tiaa.org
89% confidence
AeroLeads found 1 current-domain work email signal for John Frei. Compare company email patterns before reaching out.
Profile bio
About John Frei
Senior Financial Services Digital and Technology leader. 20 years of experience in the management and delivery of new digital experiences, Fintech and Insurance applications, large-scale system integrations, and creation of Agile Teams:-Product Manager of TIAA's Digital Experience for Money Movement-Technology Leader for TIAA Enterprise Payments and Money Movement Platform-Deep domain knowledge in Payments, Bank, Brokerage, Retirement, and Digital businesses-Significant Experience in managing integration with major Fintech vendors including Fiserv, FIS/Sunguard, Yodlee, Pershing, and EWS/Zelle-Customer Experience focused with a data driven approach to product management and delivery-Executive presentation skills and experience with regular reporting to C-Level leadership-Strong financial management skills-Expertise in integration technologies-Strong technical knowledge and business acumen - ability to drive solutions to maximize benefits-Excellent project management and risk management skills-Team building and change leader
Listed skills include Sdlc, Project Management, Requirements Gathering, Business Analysis, and 46 others.
Current workplace
John Frei's current company
Company context helps verify the profile and gives searchers a useful next step.
Tiaa
9 roles · 26 years
John Frei work experience
A career timeline built from the work history available for this profile.
Senior Director Product Management
Current
Mar 2023 - Present
Director, Digital Product Management
Owner of Digital Customer Experience for TIAA's Money Out (withdrawals, loans, etc), Money Movement, and Investment Management. These are TIAA's highest volume digital transactions with ~1 million completions annually.-Responsible for key performance indicators including increase of Digital complete rates, decrease of analog (call/paper) transaction.
Aug 2019 - Mar 2023
Sr. Manager, Lead Program Manager - Tiaa Enterprise Payments Platform
-Delivery Manager of the TIAA's Payments Platform – managing three agile delivery teams and an annual $7MM budget-Transformed TIAA Brokerage Services customer experience by digitizing its new account funding and transfer capabilities.-Delivered a best in-market external account verification experience.-Increased TIAA Bank's funding rate by 7% through the.
Jan 2015 - Aug 2019
Lead Development Manager
-Partnered directly with Bank Leadership to identify technology solutions to better integrate TIAA’s Bank and affiliate businesses.-Successfully managed a complex customer data sharing and integration project between TIAA Bank and its affiliate businesses – led the partnership between respective legal, technical, and compliance owners.-Delivered integrated.
Feb 2012 - Dec 2014
Banking Channel Systems Analysis Manager
-Established baseline processes, artifacts, and best practices for completion of business and systems requirements for the newly formed Banking Integration Team-Managed the delivery of TIAA-Direct general ledger integration services, TIAA-Direct’s public marketing website, and numerous vendor data feeds
Jan 2011 - Oct 2012
Project Manager
-Sought out to manage a multi-year development project for the completion of Cigna's new Consumer Driven Healthcare Platform and its full integration with legacy systems and financial service vendors.-Delivered enhancements and new capabilities to the platform’s core integration technologies over seven releases and a budget of $20 million.-Managed the.
Sep 2004 - Jan 2011
Application Developer
Function One Systems
-Designed/implemented complex software solutions integrating web applications, desktop applications, and relational databases using the.NET Framework, OOP and SQL Server.-Met with clients, analyzed their organizations’ current operations, and translated their needs into technical specifications used in the production of numerous line of business.
Aug 2003 - Jun 2004
Senior Xml Editor
Amcon Llc
-Edited and validated HTML, XML, SGML documents for clients including: Marine Systems, Lockheed Martin, Pratt & Whitney and the United States Air Force.-Scanned and corrected hard copy documents using Text Bridge OCR software.-Performed quality assurance tasks on deliverables and provided formal feedback to co-workers.
2000 - 2002
~2 yrs
Team & coworkers
Colleagues at TIAA
Other employees you can reach at tiaa.org. View company contacts for 13563 employees →
ME
Miguelina Edwards
Colleague at TiaaCharlotte, North Carolina, United States, United States
View →
NY
Narendra Yadav
Colleague at TiaaKanpur Nagar, Uttar Pradesh, India, India
View →
DK
David Krause
Colleague at TiaaCharlotte, North Carolina, United States, United States
View →
KD
Kimberly Duncan
Colleague at TiaaCharlotte, North Carolina, United States, United States
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TP
Timothy Pitney
Colleague at TiaaShrewsbury, Massachusetts, United States, United States
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MF
Mithilesh Fartade
Colleague at TiaaNagpur, Maharashtra, India, India
View →
EK
Enjoy Key
Colleague at TiaaAuckland, Auckland, New Zealand, New Zealand
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JD
Johnna Davis
Colleague at TiaaDallas-Fort Worth Metroplex, United States
View →
CH
Cassie Hammond
Colleague at TiaaCharlotte Metro, United States
View →
RD
Rohit Dhane
Colleague at TiaaMumbai, Maharashtra, India, India
View →
Miguelina Edwards
Colleague at TiaaCharlotte, North Carolina, United States, United States
View →
NY
Narendra Yadav
Colleague at TiaaKanpur Nagar, Uttar Pradesh, India, India
View →
DK
David Krause
Colleague at TiaaCharlotte, North Carolina, United States, United States
View →
KD
Kimberly Duncan
Colleague at TiaaCharlotte, North Carolina, United States, United States
View →
TP
Timothy Pitney
Colleague at TiaaShrewsbury, Massachusetts, United States, United States
View →
MF
Mithilesh Fartade
Colleague at TiaaNagpur, Maharashtra, India, India
View →
EK
Enjoy Key
Colleague at TiaaAuckland, Auckland, New Zealand, New Zealand
View →
JD
Johnna Davis
Colleague at TiaaDallas-Fort Worth Metroplex, United States
View →
CH
Cassie Hammond
Colleague at TiaaCharlotte Metro, United States
View →
RD
Rohit Dhane
Colleague at TiaaMumbai, Maharashtra, India, India
View →
3 education records
John Frei education
Bachelor'S Of Science, Information Management And Technology / Television Radio And Film
Syracuse University
Master Of Business Administration - Mba
Capella University
Executive Program, Business Applications Of Artificial Intelligence
Massachusetts Institute Of Technology
FAQ
Frequently asked questions about John Frei
Quick answers generated from the profile data available on this page.
What company does John Frei work for?
John Frei works for TIAA.
What is John Frei's role at TIAA?
John Frei is listed as Managing Director, Experience Product Management at TIAA.
What is John Frei's email address?
AeroLeads has found 1 work email signal at @tiaa.org for John Frei at TIAA.
What is John Frei's phone number?
AeroLeads has found 3 phone signal(s) with area code 704, 212 for John Frei at TIAA.
Where is John Frei based?
John Frei is based in Charlotte, North Carolina, United States while working with TIAA.
What companies has John Frei worked for?
John Frei has worked for Tiaa, Cigna Healthcare, Function One Systems, and Amcon Llc.
Who are John Frei's colleagues at TIAA?
John Frei's colleagues at TIAA include Miguelina Edwards, Narendra Yadav, David Krause, Kimberly Duncan, and Timothy Pitney.
How can I contact John Frei?
You can use AeroLeads to view verified contact signals for John Frei at TIAA, including work email, phone, and LinkedIn data when available.
What schools did John Frei attend?
John Frei holds Bachelor'S Of Science, Information Management And Technology / Television Radio And Film from Syracuse University.
What skills is John Frei known for?
John Frei is listed with skills including Sdlc, Project Management, Requirements Gathering, Business Analysis, Requirements Analysis, Systems Analysis, Ms Project, and Process Improvement.
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