Senior Complaints Specialist
Current-Process compliance and regulatory complaints, including dealing with federal financial statutes and regulations (e.g. TILA and Reg. Z, ECOA and Reg. B, UDAAP, Dodd-Frank, SCRA, MLA, FCRA, BSA, FDCPA, etc.)-Complete comprehensive account reviews in support of regulatory and elevated complaints-Process complaints and review timelines to ensure documentation.