John G. Carlson Email and Phone Number
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John G. Carlson: CEO & Co-Founder, Reflective Performance, Inc. & Wiley AuthorJohn is a highly experienced leader through experience as CEO, COO and CFO across diverse industries. His leadership specialty is building high performance organizations. Reflective Performance, Inc. delivers high ROI by eliminating workforce waste by applying quality management methods across the employment lifecycle . Employee and Team Engagement and Retention is addressed through neuro-cognitive assessments and lifecycle solutions focused on human-centered productivity.John has been at the forefront in the application of Systems Modeling and Analytics. Working across a wide range of industries, he determined that employees and people in general are the greatest determinant of business success and their full potential unrealized. Now addressed by Reflective Performance, Inc.• CEO, President or COO -- five times, three with venture capital and private equity-backed firms• CFO -- three times, once with a public company• Global financial / operational executive with a Fortune 500 firm • Contributed to: (1) operational improvement, (2) post M & A integration, (3) turnarounds, and (4) scaling for profitable growth• Key role in successful exits at Tessera (IPO in 2003) and NeoNova (M & A in 2013)Leadership & Management Skills:• Strong motivator and team-builder who develops a high-performance culture• Reflective Thinker who reassesses assumptions, ways of doing business and goals being set • Systems Thinker who has successfully-led system-wide operational improvement • Operates equally well in improving performance at the process level as at the strategy level• Execution abilities emphasize engagement, accountability, measurement and iterative task executionUnderpinning John's business success has been his ability to engage and draw out the talents of all those working for the organization.John earned his MBA Finance from the University of Chicago Booth School of Business and his BA Political Science from Bucknell University. John's specialties include: Leadership, Strategy and Plan Execution, Systems Modeling & Analytics, Process Improvement, Licensing, Organizational Integration and Team Building. His global experience covers North America, Asia and Europe.
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Ceo & Co-FounderReflective Performance, Inc. Apr 2021 - PresentGreater Boston, UsReflective Performance, Inc. (RPI) is applying.cognitive science and systems modeling to transform personal, team and organizational productivity. Through advanced measurement tools and performance improvement solutions, we improve engagement, fit and retention of talent. Our measurements address human factors at the root level to provide new insights and data for executives to develop their workforce for the highest revenue generation and return on investment (ROI).jcarlson@reflectiveperformanceinc.com
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Managing PartnerSystem Change 2005 - PresentAndover, Massachusetts, UsSystem Change provides executive-level advisory and leadership consulting services to corporations seeking a Systems Approach to their operational and financial performance improvement. Through multiple executive and management consulting roles, operational performance has been modeled based on common performance factors that exist across all businesses and organizations. Assets are assets, whether they are tangible or intangible, and processes are processes. Our experience has demonstrated that normally only 20 core assets and 20 critical processes represent 50% or more of the operational performance variability of most organizations.For example, on-boarding employees is a common process with on-boarding contractors, customers, suppliers or legal counsel; therefore, major performance control and improvement can be obtained by focusing on on-boarding. Similarly, testing employees is a common process along with testing equipment or outside services. Yet how much attention is given and investment made in such mundane, yet important processes and the people performing them? Model-driven process improvement vastly reduces complexity by taking a laser-like view into these operational factors lost between locations, functions, departments, projects and personnel classifications. Systems Modeling also identifies system-wide processes that span the business yet are similarly obscured, such as the process flow in the revenue cycle from order to delivery and everything done in between to execute flawlessly to satisfy, retain and upsell a customer at high levels. The disconnects, bottlenecks and information delays with customers are oftentimes a huge leverage point.Our "Small World Models" into what makes a firm operate at peak performance have now been fully developed to address human productivity as "The Last Frontier of Quality Improvement" through Reflective Performance, Inc. Please see https://reflectiveperformanceinc.comjcarlson@systemchange.com -
Board ChairReflection Sciences, Inc. Feb 2016 - Oct 2020St Paul, Minnesota, UsReflection Sciences is an ed-tech innovator with a Software-as-a-Service (SaaS) business model and Software App. for assessing and measuring Executive Function in young children initially, and later across the lifespan for any age group. Our clients include public schools, private schools, private childcare providers, researchers and healthcare providers.Our mission is to make our well-researched and proven Minnesota Executive Function Scale (MEFS) objective measurement software widely accessible to promote readiness to learn and improvement in learning abilities and academic success, while reducing the achievement gap among children. Our product offering benefits children, teachers and parents alike. -
Ceo & Corporate DirectorReflection Sciences, Inc. May 2014 - Jan 2016St Paul, Minnesota, UsReflection Sciences is an ed-tech innovator with a software app and web-based scoring and reporting system for the assessment of Executive Function (EF). Our initial focus is on Early Childhood Education (ECE) although later we plan on application across a broader spectrum of ages. Rapid introduction and growth is enabled by our SaaS business model and highly-scaleable web-based distribution of our software app supported by professional development, training and data analysis services.As Interim CEO and and then Director, worked with the company's Co-Founders to provide involved leadership to set-up and then launch the company after signing an exclusive license with the University of Minnesota:-- Completed a production version of the company's software app made available as a fun-to-take iPad tablet game that produces objective neuro-cognitive assessment in 5 to 7 minutes-- Worked with Co-Founders in completing and piloting the company's product offering -- Successfully introduced our software app and services across a diverse range of early adopters-- Completed business plan materials including Private Placement Memorandum (PPM) and led successful Series A capital raise-- Helped develop the company's presence in key market segments, with application in public and private schools, childcare providers, and healthcare institutions
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Interim Chief Operating OfficerCasamba Healthwyse May 2017 - Dec 2017Supported the post-Acquisition Integration of the HealthWyse business unit into the larger Casamba business focused on product and operational improvements in the delivery of the HealthWyse's SaaS business model and home care and hospice software. Emphasis placed on completing new and improved product features and functions including the roll-out of the new HealthWyse Mobile product offering to all homecare agencies. Directly involved in improving Customer Support and Product Implementation processes and systems working with and developing key managers.
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Corporate DirectorNeonova Network Services Oct 2010 - Jul 2013Raleigh, Nc, UsNeoNova was acquired in July 2013 by a larger firm in its industry, completing a successful exit for the company's investors. John was initially Interim CEO, helping reposition and structure this Cloud-based SaaS company to set-up its growth phase. John remained on NeoNova's Board as an independent Corporate Director. He participated in regular Board review, provided advice to the company's CEO as requested, and assisted annually in the company's planning process -
President & CeoNeonova Network Services Aug 2009 - Sep 2010Raleigh, Nc, UsNeoNova is a leader in Cloud-based managed services for rural telecommunications providers and enterprise accounts, offering advanced network management services, subscriber services, and new products including Google Apps, GBiz and professional services.John was brought in by Azure Capital and Bridgescale Capital to lead the company through a founder transition and to put in-place the structure, processes and disciplines needed to scale the company's services. During his tenure, NeoNova signed an important reseller agreement with Google. John completed a strategic assessment for the Board, then handed-off the CEO role to an industry-knowledgeable CEO to lead the company's growth phase. John then continued to be involved at NeoNova as an independent Corporate Director.
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Coo And CfoTessera Technologies, Inc. Jul 1998 - Dec 2000San Jose, California, UsGlobal semiconductor / world-renowned intellectual property-licensing company, www.tessera.com• led early turnaround, helped off-load materials and assembly operations and redesigned company’s business model to focus on intellectual property and services revenues• supported transition to new CEO while completing Series E financing of $34.4 million, leading to highly successful IPOSee related business case study of Tessera's early turnaround and building an IP business model, from the perspective of John G. Carlson, published by Babson College and Olin College of Engineering, author Carl Hedberg, available for educational and corporate use at : http://www.ecch.com/educators/search/results?s=9340FD40C747AB581A8D150E7B48E3E2 -
Program ManagerContec Holdings Jun 1995 - Dec 1997Schenectady, Ny, UsProgram Manager for Closed Loop Equipment Management System involving Contec and TCI Cable Systems:• operational improvement from set-top box manufacturer to cable warehouse, testing and repair and on to the home, achieving system-wide process improvement• designed, developed and implemented an asset-tracking system• eliminated lost, stolen, underutilized and misplaced set-top boxes -
CeoRhm Systems, Inc 1992 - 1995• RHM -- "Risk Health Management Systems" -- provided consulting services and solutions for employers to better manage and reduce their healthcare, workers compensation and related operating costs and productivity losses• provided innovative risk and cost profiles that addressed costs across a wide range of employee benefit, insurance and operating categories not commonly considered, addressing the root causes
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AuthorJohn Wiley And Sons 1993 - 1993Hoboken, Nj, UsCo-author of “The Executive's Guide to Controlling Health Care and Disability Costs: Strategy-based Solutions” (John Wiley & Sons, 1993). Visionary book applied a Systems Approach to healthcare cost and quality management, prescribing new risk-based models for prevention and early intervention. -
President And Coo (Promoted From Cfo)Learning Services Corporation 1987 - 1991National provider of community-based rehabilitation services.• led growth from $6 million to $25 million in annual revenues and expansion of community-based rehabilitation programs• responsible for the clinical and financial performance for distributed national programs• implemented financial and clinical management systems for locations throughout the U.S. and developed business and community relationships with array of medical professionals, advocacy groups, and financial providers
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Cfo And Vp, FinanceAlgorex Corporation 1985 - 1987Publicly-traded printed board design and manufacturing company• Managed finance and administrative functions• Supported restructuring and cost reduction efforts
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Vp, Finance And ControllerGeneral Instrument 1982 - 1985Fortune 500 company and leader in offshore manufacturing and global electronics sales. Acquired by Motorola.• led worldwide finance, systems and purchasing functions involving offshore manufacturing in Taiwan and R&D in the United States• upgraded management systems, including MRP and worldwide logistics• highly successful Total Quality Management program that process-mapped materials and inventories to reduce working capital and costs globally, while automating a factory to reduce direct labor costs by 50%
John G. Carlson Skills
John G. Carlson Education Details
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University Of ChicagoFinance -
Bucknell UniversityPolitical Science
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Lexington High SchoolHigh School
Frequently Asked Questions about John G. Carlson
What company does John G. Carlson work for?
John G. Carlson works for Reflective Performance, Inc.
What is John G. Carlson's role at the current company?
John G. Carlson's current role is Productivity Tools for Workforce Retention.
What is John G. Carlson's email address?
John G. Carlson's email address is jc****@****nge.com
What schools did John G. Carlson attend?
John G. Carlson attended University Of Chicago, Bucknell University, Lexington High School.
What are some of John G. Carlson's interests?
John G. Carlson has interest in Social Services, Education, Environment, Health.
What skills is John G. Carlson known for?
John G. Carlson has skills like Strategy, Management Consulting, Start Ups, Management, Corporate Development, Strategic Planning, Mergers And Acquisitions, Consulting, Venture Capital, Strategic Partnerships, Executive Management, Program Management.
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