Augend is a fintech that offers an innovative cash-flow lending platform to banks globally - directly and through partners. My role is to define the product roadmap and ensure delivery, as well as build and close pipeline with customers and partners.This includes legal contracting, commercial negotiations, account management, product strategy, building delivery teams and aligning internal and external stakeholders.

After some internal restructuring, my role in the merchant segment team became more senior and I started to have more and more direct control over the budget, prioritization and strategy. I played a leading role in our Merchant Omni-Commerce solution strategy, and carried strong KPIs associated with the success of this area – especially sales attainment, revenue delivery and customer retention. ACI consisted of three main divisions – Commercial, Product Management and Marketing (PM&M), and Technical & Operations (T&O). As a leader in our PM&M group, I had direct control over a team of product and partner managers, and sub-responsibility for the merchant P&L.The strategy and direction of our solution, as well as our go-to-market strategy (including target markets, target customer profiles, solution scope, value proposition, and relative prioritization) was my mandate. My direct manager was responsible for all of our Merchant business – which is one of the 3 P&Ls that made up ACI. She had a team of 6 leaders; my role being dedicated to ACI's Merchant Omni-Commerce solution which we sold and delivered to the top tier and leading brand merchants around the world.Key takeaways: During this period I most strongly learned about the fundamentals of the business. Additionally, with the restructuring of ACI, I had to increasingly work within a matrix environment, applying influence in many cases (vs direct line management control) to achieve cross-divisional alignment and collaboration toward goal attainment.

As the Merchant Solutions Director I carried responsibility for the strategy and roadmap prioritization for the strategic global Omni-Commerce solution that is used by many of the largest merchant retail brands around the world. In addition, I lead the solution consulting team that provided presales expertise in support of this solution in both Europe and our growth markets. This provided me with the excellent opportunity to balance strategic priorities with immediate customer demands, and kept me in touch with the market day to day while building a long term platform that is trusted by leading merchants across multiple continents.Key takeaways: My role required me to define and deliver core solution strategy, play a critical role in the building of business cases, define solution value propositions, do budget planning and financial modeling, be responsible for roadmap prioritization, and balance solution evolution with existing customer needs.

Responsible for the mobile portfolio across ACI. This included- ACI's overall mobile strategy- Collaboration with each solution owner within the organisation w.r.t. mobility- ACI's mobile banking and payments product and its roadmap- Mobile-oriented partnerships and initiativesFrom 2015, had a special focus on mobile payments for merchants / retailers, building that portfolio.

Head of Solution Architecture and Pre-sales for the Africa Business Unit of S1.Line management responsibility for architecture and pre-sales team.Responsibility for quality control, scheduling and reviews of solutions architecture and design for customers in the Africa region.Coordinated pre-sales activities, and provided a large amount of pre-sales consulting personally.Responsible for various strategic initiatives within the organisation.

Line manager for delivery team (PMs, architects, developers, software/system engineers).Mentoring and assistance with projects as needed.Responsible for delivery of all solutions and projects.Regular client interaction.Financial revenue targets and expense control.

Responsible for development, maintenance and support of two major product components (PostCard & Office) in the Postilion product suite.Responsible for full line management of all team members.

Develop customizations to enable project delivery to customers.On and off site support and assistance of customer projects.

Develop, maintain and support core Postilion product components.