John Giuseffi Email & Phone Number

Parsippany, New Jersey, United States

Drive quality assurance efforts for critical WorkforceNow™ Payroll, HR, and Time & Attendance applications. Collaborated with cross-functional teams to deliver complex projects, ensuring quality outcomes and a seamless user experience.• Directed the QA strategy for the migration and implementation of clients on the WorkforceNow™ Time & Attendance Universal (TAU) application. Worked closely with the product owner on the analysis and drove the end-to-end testing of the migration utility and overall migration process. • Organized and led integration and end to end testing sessions for the Payroll Profile re-design, Payroll cycle, User Registration Dashboard, NY Spread of Hours, Wisely™ Pay Card and client migrations. • Led the QA process for the migration of 80,000 clients from legacy payroll, HR and T&A systems to the WorkforceNow™ application. Coordinated the testing efforts across all legacy teams for the Migration utility and process, post migration data validation and the execution of migration process for live clients.• Drove the Feature Activation process for live clients preparing to transition from multiple legacy Payroll, HR, and Time & Labor applications to the WorkforceNow™ application. • Spearheaded the development and execution of comprehensive test objectives and use cases for key features including Payroll Profile integration, Payroll Cycle, User Registration Management, Timecard UI, Policy manager, Labor charges/profiles, Wage Rate override. Performed manual and API testing in all environments.• Collaborated closely with product owners, scrum masters, and developers in a high volume, fast paced Agile environment to prioritize and manage user story and defect backlogs. • Delivered critical WorkforceNow™ functionalities such as Payroll Profile, real-time pre-note, paperless vouchers, user profiles and access permissions, UAT env, disaster recovery readiness and zero downtime.

Parsippany, New Jersey, United States

Led QA efforts for Payexpert™ payroll web application as team lead for the Systems Integration Test team.• Coordinated payroll integration testing with HR, Benefits, and Time & Labor Management systems, ensuring seamless application functionality and payroll processing. • Developed, executed, and analyzed automated test scripts for integration touch points.• Responsible for payroll functional, regression, and end to end testing for each software release.• Managed QA test team resources in delivering critical patches and defect fixes under tight deadlines, maintaining system reliability and high-quality standards. • Oversaw the daily activities of SIT team QA associates, contractors, interns, and assisted in the development and assimilation of new hires.• Led the System Integration Teams’ cross training initiative for all QA resources.

Roseland, New Jersey, United States

Led product assurance testing for NAS Self Service Portal integration.• Provided critical support to all integration teams in test scenario setup, test data creation, and critical issue debugging.• Composed comprehensive test cases for functional and integration testing of the portal application.• Solely managed defect tracking and quality metrics reporting.

Roseland, New Jersey, United States

Conducted quality assurance testing for the iProducts suite of applications.• Created and maintained detailed defect logs and metrics reports, facilitating data driven improvements in overall quality.• Utilized experience with Tomcat, Apache, UNIX, and Windows to support testing and deployment activities for multiple test environments.

Manhattan, New York, United States

Directed the design, testing, and implementation of a global funds inquiry application following the merger of Chase Manhattan Bank and JP Morgan.• Led planning, testing, and implementation of a dedicated disaster recovery solution for the global fund’s inquiry suite of applications.• Managed QA testing and technical documentation for the PegaSystems™ customer service application.• Coordinated the relocation of both test and production hardware from NY to the Tampa data center.

Brooklyn, New York, United States

Led the development and deployment of a client-accessible web platform.• Established robust support and escalation protocols for prompt resolution of client issues.• Orchestrated testing activities by overseeing product assurance engineers and QA analysts.