Over 25 years leadership & management experience, including a Partner / Director-level position at Focus Plus, Inc. Background in overseeing every functional area, managing all accounts within an organization. Consistent track record of achieving business development, client service, and profitability goals. Serving as primary point of contact with clients, vendors, employees as well as the key person for resolving escalated issues. Oversea full cycle of projects and programs. Self-starter, exhibiting dynamic follow-through, astute professionalism, and a stellar work ethic. Generated significant cost savings, secured affiliations with large & high-profile companies, completed multiple, overly complex projects, new property build-outs & innovations, Excellent communicator & strategist; comfortable advising to executes, at all levels, strong research background. Extensive experience conducting financial assessment & analysis, promoting advertising and client relationships. Exceptional relationship builder with internal staff, clients, vendors, partners, and members of the community. Excellent project management background, including preparation of all necessary documents, monitoring progress, providing of continual presentations, and achieving consistently profitable and quality results. Energized, dedicated leader who excels in high stress, demanding environments that require creative solutions.HIGHLIGHTS: Purchased Focus Plus from ASI Market Research, transforming to a well-respected, multimillion-dollar firm. Built highly satisfied client base, with Fortune 500+ global & high-profile companies from various industries. Coordinated projects & events in other cities/countries, monitoring all vendor requirements and logistics.CREDENTIALS:☑ Bachelor of Arts (BA) in Communications/Business, Rutgers University, Real Property Administrator (RPA)☑ Professional Training: Multiple professional training courses through the Market Research Association (now Insights Association), including PRC☑ Professional Affiliations: Founding Member: First Choice Facilities (FCF); Co-Chair: Focus Facility Association (FFA); Member: Insights Association, American Marketing Association, American Society of Trial Consultants (ASTC), Qualitative Research Consultants Association (QRCA), Quirk’s Marketing Research☑ Technology Summary: Adobe PS, SaaS, ICML, Windows & Mac Platforms; MS Office (Word, PowerPoint, Outlook, Excel), Cisco, SAS, Telecom, SalesForce, SFDC, Hubspot, InDesign, Sigma, CRM, CRO, KPI, Google Analysis, NIPS, SQL, Nielsen;
Listed skills include Focus Groups, Customer Insight, Advertising Research, Ethnography, and 30 others.
