Versatile IT professional specializing in IT department management, IT infrastructure, and business process improvements.I offer extensive experience in the following: building and administrating network and phone infrastructures, project management, ERP administration, supporting 200+ end users, managing one staff-member, facilitating change in entity-wide applications and administering systems and networks across 6 physical locations while working diligently to keep abreast of current technology, techniques and methodologies. .......................................................Areas of Proven Performance:✔ IT Management✔ Business Process Improvement✔ System & Network Administration ✔ Vendor & Inventory Management✔ Project Management✔ Technical Support .......................................................Technical Proficiencies:✔ ITIL / COBIT✔ IT Infrastructure/Design✔ Windows✔ Office 365/Azure✔ Wireless Networking✔ Mobile Phones✔ VMWare ✔ Symantec Antivirus✔ Microsoft Terminal Services✔ MS SQL Server Administration ✔ Microsoft Server✔ Windows (current)✔ MS Office Applications (current) ✔ ERP Systems Administration (Baan, NAV, Silk)✔ Exchange Server (2003,2010)✔ Juniper Network firewalls.......................................................ConferencesICE Conference PMINAC ConferenceMicrosoft Convergence (Ignite) Conference