John Guzman Email and Phone Number
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John Guzman personal email
I have led Quote to Cash programs through all phases including; analysis, design, development, and deployment. I am the “go-to” guy for complex projects that need problem-solving, outlining release roadmaps, and influencing decisions with project and product teams and executive leadership. I have had the privilege to lead teams to deploy large-scale business and technology transformation programs for Fortune 100 technology enterprises. I enjoy working with clients to formulate strategies for product selection and implementation. I strive to develop relationships and align with integration partners, engineering teams, and business units throughout all stages of program delivery for project success.I am exhilarated by every successful go-live! It takes an experienced team, informed planning, problem-solving, open communication, and leadership. The skills I bring include:▶Delivering Complex Technology Solutions ▶Program Management▶Full Software Development Lifecycle▶Product Development▶Data Migration▶Systems Integration▶ Cloud▶Process AutomatonPlease feel free to reach out or DM me on LinkedIn. I look forward to connecting with you.
Salesforce
View- Website:
- salesforce.com
- Employees:
- 83776
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Director Engagement Delivery At Salesforce IndustriesSalesforceNew York, Ny, Us
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Vice President Program ManagementOwls Head Jul 2024 - PresentLead the implementation of Salesforce Industries Communications Cloud products for Owls Head clients in the Communications & Media industries. I am delighted (honored) to be part of the Owls Head team of industry specialists with deep experience in successfully implementing digital transformations with Salesforce and Vlocity. -
Director Engagement Delivery At Salesforce IndustriesSalesforce 2019 - 2023San Francisco, California, UsLed the delivery of numerous implementations of Salesforce Communications Cloud products including Enterprise Product Catalog (EPC), Configure Price Quote (CPQ), and Order Management (OM). Grew and managed high-performing teams to prioritize tasks that resulted in streamlined process automation and successful program launches. Worked with clients at all levels to drive platform requirements and implementation schedules. Aligned key performance indicators and business drivers with clients and System Integrators to deliver value.
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Director Program ManagerIconectiv 2015 - 2018Bridgewater, New Jersey, UsProgram Manager who led the successful completion of the NPAC project, considered by some as the largest IT project in telecommunications history. Prior to contract award, I managed the Project Management Office (PMO) during early stage planning and led the security team subject matter experts to develop the Security Plan based on the NIST framework for the Department of Homeland Security. Program Manager who directed various critical workstreams including; launch of website and registration process, data migration testing, establishing IT Operations functions (Help Desk/IVR/Websites/Support Services) and the software launch of the Local Service Management System (LSMS) to support services used by Law Enforcement and Marketers. -
Director Of Product Development And Senior Director Of ItSynchronoss Technologies 2001 - 2015Bridgewater, Nj, UsLeader of product development and global engineering and software development teams. Joined Synchronoss as employee #20 as it completed its first round of funding (pre-IPO). Grew within Synchronoss and held various key roles including Product Manager for several new highly profitable product lines, the launch of e-commerce websites built on Oracle ATG software, and the Cloud Mobility platform. Collaborated closely with customers to define business needs, technical requirements, and timelines to provide positive results and customer satisfaction. As IT Operations Director, I led 25-member global IT organization responsible for IT Project Management Office (PMO), Change Management, Telecom, Desktop and Server Support, IT Budget, and Incident Risk Management and Access Management. Executed several successful Data Center migrations, integration of acquisitions, and operational readiness for annual high volume iPhone launches. -
Director Product Line ManagementWisor Telecom 1999 - 2001UsThe Product Manager responsible for setting product direction for an early stage startup. Performed market analysis to determine customer needs, industry direction, and competitive positioning which led to a shortened six-month product launch window. Directed a global team of developers implementing the complex technical requirements to enable Local Number Portability, Directory Listings and Access Circuits. Orchestrated the product evolution through first three software releases resulting in new sales revenues of $10M in less than two years. Positioned Wisor, for eventual acquisition by Synchronoss. -
Project Manager, Solution Architect, And Senior ConsultantIconectiv 1996 - 1999Bridgewater, New Jersey, UsProvided consulting guidance to International telecommunication companies. Solution Architect for a team awarded a $500M contract from Telkom South Africa. Conducted analysis of Telkom South Africa's billing process and developed the requirements necessary for launch of new services. Led and performed billing system technical assessment for Turk Telecom to prepare systems and processes for market deregulation and for Empressa de Telecomunicaciones Bogotá ETB to define Statement of Work and billing system requirements for the client.
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Billing And Customer Care ManagerAt&T 1990 - 1996Dallas, Tx, UsManaged financial data for AT&T's national residential billing system. Defined and implemented the requirements to track financial data for AT&T’s new residential services. Led group in AT&T’s Business Billing Center supporting Fortune 500 business customers to monitor and track financial information.
John Guzman Skills
John Guzman Education Details
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Boston UniversityBusiness And Finance
Frequently Asked Questions about John Guzman
What company does John Guzman work for?
John Guzman works for Salesforce
What is John Guzman's role at the current company?
John Guzman's current role is Director Engagement Delivery at Salesforce Industries.
What is John Guzman's email address?
John Guzman's email address is jg****@****ity.com
What schools did John Guzman attend?
John Guzman attended Boston University.
What skills is John Guzman known for?
John Guzman has skills like Cloud Computing, Crm, Start Ups, E Commerce, Telecommunications, Business Development, Project Management, Analysis, Product Development, Change Management, Forecasting, Budgets.
Who are John Guzman's colleagues?
John Guzman's colleagues are Abdellah Sabere, Jason Diehl, Joe Petrides, Frédéric Soulier, Anton Dovzhik, Chetan Sansare, Anouat Bahmad.
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