Sarcasm is easier than finding the real reason why companies are doing business in a complex way.Hope one day, I can help turning business into optimized, ease and fun like how Steve Jobs turned technology.if you are not patient enough to learn how to play every level in Angry Birds, you'll never be able to be a Strategic person.the best maestro in can make it all successfully (nature, customers, technologies, boundaries, cost, quality, schedule) with best customer experience.Working in Customer Services must be in the DNA before following the process.My portofolio in PM so far is:SAN, NAS, CAS, Backup & Recovery, Storage and IT Projects,TelePresence and Video Conferencing Projects,Solution for Operator (SfO) Project,Unified Communications Projects,Outsourcing IPT Projects for Large Accounts Europe,Access Optimization Projects in Europe,Network Deployment for Large Accounts Europe.Then, 4 years of experience in building, training and maintaining a team of Customer Services engineers in Africa with the experience of working with African customers and partners.MBA Sorbonne/Dauphine closing with a project: Financial Analysis of Cloud Computing.Thanks...JohnSpecialties: - PMP Certified.- ITIL V3 Certified.- Certified Cisco TelePresence Project Manager.- “Best Support of MENA region” Award on The Pearl Qatar Project Apr-08.- "Best Support of MENA Region" Award on The Pearl Qatar Project Y2008.- Synergy Methodology in Project Management.