John Hallisey Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Miami, Fl, Us

Miami, Fl, Us

Work with tech leads of project solutionsProvide QA EstimatesWork with QA to create test plan and test cases for QA to followProvide guidance and support to QA throughout projectsProvide continued sense of where the project is in regards to timeline/budget/issues

Miami, Fl, Us

Worked within a diverse team environment, often in a self-directed mode, performing end-user testing, web testing and AS400 testing on the Ryder Fueling Handheld. Created test cases for realistic business situations and performed functional testing to ensure business requirements were met.Maintained and reported status on issues identified during testing assignments. Worked with both development teams and business teams to ensure requirements are met. Provided production support as needed within Service Level Agreements.

Miami, Fl, Us

This position is responsible for maintaining the integrity of the Knowledge Base used by the Service Desk to provide IT Support to the customers.This positions also includes creating and maintaining technical documents, creating daily reports and handling misroutes.

Miami, Fl, Us

This position is responsible for improving the quality and consistency of customer communications and meeting customer expectations. This positions also includes handling incoming shop calls, planning and scheduling PM’s and repairs, coordinating with outside vendors, managing parts for stock and warranty, processing invoices and effectively managing shop operations.

Miami, Fl, Us

This position is primarily responsible for performing all tasks related to the Service Island including inventories and inspections at the maintenance facility. Responsibilities include: fueling vehicles, moving vehicles, washing vehicles, recording fuel activity, checking oil, washing windows, checking tire pressures and reporting service issues to the shop. This position is also responsible for performing minor maintenance tasks such as tire repairs initially under close supervision.