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John Hand Email & Phone Number
Comm Desk Operations Specialist
at
Spectrum
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Comm Desk Operations Specialist
Location
Austin, Texas Metropolitan Area, United States
Company size
Who is John Hand? Overview
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Quick answer
John Hand is listed as Comm Desk Operations Specialist at Spectrum, a with 89405 employees, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for John Hand.
John Hand previously worked as Small Business and Mobile Repair Supervisor at Spectrum and Small Business Repair Team Lead at Spectrum. John Hand holds Certificate, A+ Practical Application And A+ Essentials, Information Technology from Austin Community College.
Company email context
Email format at Spectrum
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Spectrum
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Profile bio
About John Hand
Technical pro & people leader with a passion for exceptional customer care and building high-performing teams.
Current workplace
John Hand's current company
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Spectrum
10 roles · 26 years
John Hand work experience
A career timeline built from the work history available for this profile.
Small Business And Mobile Repair Supervisor
CurrentLed a team of between 12-20 SMB and Mobile Activation and Repair Representatives. Q1 2023 Silver Award winner for top Mobile team in Austin.
2021 - Present
~5 yrs 7 mos
Small Business Repair Team Lead
Assisted SMB repair agents in our call center and coordinated with SMB leadership teams in other centers. Communicated with Field Ops, Enterprise NOC and other escalation group stakeholders.
2019 - 2021
~2 yrs
Small Business Repair Advisor
Assisted our SMB customers with TV, Phone, Internet connectivity and customer service issues.
2018 - 2019
~1 yr
Residential Video Repair Advisor
Assisted with activating and setting up Residential Spectrum subscriber's video equipment. and addressing any concerns related to their service.
2017 - 2018
~1 yr
Applecare Enterprise And Edu Support Advisor
Assisted Apple's business and education customers with hardware or software solutions.
2014 - 2017
~3 yrs
Applecare Senior Mac And Wireless Multimedia Advisor
Provided Tier II assistance to Tier I advisors. Provided follow-up and guidance to customers until case resolution. Escalated developing issues and trends to Apple Engineering.
2013 - 2014
~1 yr
Applecare Ios, Mac And Wireless Multimedia Advisor
Provided service and support for Apple’s full line of iOS hardware, Mac computers, Apple TV and Apple's full line of Airport routers.
2011 - 2013
~2 yrs
Customer Support Specialist
Performed multiple customer care and technical support roles at this pioneering WISP which brought HSD to customer via early Expedience and Wimax (pre-LTE) long-range wireless technology.
2007 - 2011
~4 yrs
Audio Video / It Technician
Created different types of legal video documents for clients, including videotaped depositions and day-in-the-life video documentaries. Assisted staff and clients with all IT-related issues.
2001 - 2007
~6 yrs
Team & coworkers
Colleagues at Spectrum
Other employees you can reach at spectrumscience.com. View company contacts for 89405 employees →
AT
Adalberto Torres
Colleague at SpectrumLos Angeles, California, United States
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PF
Paul Fursland
Colleague at SpectrumCastle Rock, Colorado, United States
View →
RK
Royalty Knight
Colleague at SpectrumSt Louis, Missouri, United States
View →
JY
Jennifer Yi
Colleague at SpectrumLos Angeles Metropolitan Area, United States
View →
OV
Omar Valdez
Colleague at SpectrumNew York City Metropolitan Area, United States
View →
SM
Siphiwe Masondo
Colleague at SpectrumJohannesburg, Gauteng, South Africa
View →
PA
Pabel Acevedo
Colleague at SpectrumNew York, United States
View →
JM
Jason Moore
Colleague at SpectrumDenver Metropolitan Area, United States
View →
LF
Lars Frawley
Colleague at SpectrumUnited States
View →
GS
Gissela Santana
Colleague at SpectrumEl Paso, Texas, United States
View →
Adalberto Torres
Colleague at SpectrumLos Angeles, California, United States
View →
PF
Paul Fursland
Colleague at SpectrumCastle Rock, Colorado, United States
View →
RK
Royalty Knight
Colleague at SpectrumSt Louis, Missouri, United States
View →
JY
Jennifer Yi
Colleague at SpectrumLos Angeles Metropolitan Area, United States
View →
OV
Omar Valdez
Colleague at SpectrumNew York City Metropolitan Area, United States
View →
SM
Siphiwe Masondo
Colleague at SpectrumJohannesburg, Gauteng, South Africa
View →
PA
Pabel Acevedo
Colleague at SpectrumNew York, United States
View →
JM
Jason Moore
Colleague at SpectrumDenver Metropolitan Area, United States
View →
LF
Lars Frawley
Colleague at SpectrumUnited States
View →
GS
Gissela Santana
Colleague at SpectrumEl Paso, Texas, United States
View →
2 education records
John Hand education
Certificate, A+ Practical Application And A+ Essentials, Information Technology
Associate'S Degree, Digital Communication And Media/Multimedia
FAQ
Frequently asked questions about John Hand
Quick answers generated from the profile data available on this page.
What company does John Hand work for?
John Hand works for Spectrum.
What is John Hand's role at Spectrum?
John Hand is listed as Comm Desk Operations Specialist at Spectrum.
Where is John Hand based?
John Hand is based in Austin, Texas Metropolitan Area, United States while working with Spectrum.
What companies has John Hand worked for?
John Hand has worked for Spectrum, Apple, Clearwire, and Associated Court Reporters.
Who are John Hand's colleagues at Spectrum?
John Hand's colleagues at Spectrum include Adalberto Torres, Paul Fursland, Royalty Knight, Jennifer Yi, and Omar Valdez.
How can I contact John Hand?
You can use AeroLeads to view verified contact signals for John Hand at Spectrum, including work email, phone, and LinkedIn data when available.
What schools did John Hand attend?
John Hand holds Certificate, A+ Practical Application And A+ Essentials, Information Technology from Austin Community College.
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