John Harris Email and Phone Number
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Senior IT Executive with nineteen years of experience as a proven leader in the financial services industry who takes on difficult challenges and focuses teams to solve them. Dynamic influential leader experienced at managing large geographically dispersed teams and delivering cutting edge business solutions using agile methodologies. Technical leadership experience with large scale strategy, planning, partnership, transformation, and execution. Specialties: Information Technology, Software Development Lifecycle, Application Development, Application Maintenance and Production Support, Research and Development, Emerging Technology, Product Optimization, Agile Methodologies (SCRUM, Kanban, SAFe), Digital Transformation, Availability Management, Vendor Management, Organizational Design, Building Organizations (Talent, Culure, Process, Results). Payments, Core Banking, Insurance, APIs, Cloud (AWS).Payments: ACH, Wires, Card, Payment Facilitation, Real Time Payments (RTP), Push to Card (P2C), BACS, CHAPS, SEPA, Cross-border, Global ACH, SWIFT, and SWIFT for Corporates
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Svp | Executive Director Enterprise PaymentsFirst Citizens Bank Sep 2024 - PresentRaleigh, North Carolina, Us
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Head Of Global Payments And Core Banking TechnologySilicon Valley Bank Jul 2020 - Oct 2024Santa Clara, Ca, UsHead of SVB's Global Payments, Core Banking, and Direct Channels Technology. Leading technology values streams for the commercial bank including; Money Movement (Payments), Cards, Foreign Exchange, Direct Channels (API & File), Lending, Liquidity, Investments, and Trade Finance. -
Assistant Vice President, Head Of Payment PlatformUsaa Jun 2019 - Jul 2020San Antonio, Texas, UsLeading USAA’s Payments Platform. Modernized the Platform to ensure availability, reliability, and resiliency. Focused on efficient high-volume processing supporting multiple channels for 11 million USAA members. -
Assistant Vice President, Application DevelopmentUsaa Dec 2018 - Jun 2019San Antonio, Texas, UsDeveloping a modernization plan to ensure availability, reliability, and resiliency of USAA Payments Platform. Focused on efficient high-volume processing supporting multiple channels for 11 million USAA members.
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Executive Director, Digital ExperiencesUsaa Jul 2016 - Dec 2018San Antonio, Texas, UsLed the technology delivery, optimization, and support of USAA’s Auto Experience. Leveraging agile methodologies to create an integrated customer experience across car buying, financing, insurance, and ownership. Focused on increasing sales, product attach rates, member savings, and net promoter scores (NPS).
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It Director, Research And DevelopmentUsaa Oct 2015 - Jul 2016San Antonio, Texas, UsDirected operations of the Research & Development organization including; budgeting, staffing, technology team assignments, solution delivery, data analysis and reporting.
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I/T Technical Director, Revolutionary DevelopmentUsaa Mar 2013 - Oct 2015San Antonio, Texas, UsBuilt an organization to deliver cutting-edge solutions in support of USAA’s mission. Led the development of solutions like USAA’s Biometric Authentication, mobile VOIP, virtual agents, and telematics.
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I/T Technical ManagerUsaa May 2010 - Mar 2013San Antonio, Texas, UsManaged maintenance and small modification delivery for a large-scale mainframe application supporting USAA’s Auto Policy Administration System.
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Senior Software EngineerUsaa Aug 2008 - Apr 2010San Antonio, Texas, UsTechnical Lead for programs and projects focused on Car Buying, Auto Financing, and Auto Insurance.
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Software EngineerUsaa Nov 2006 - Jul 2008San Antonio, Texas, UsTechnical lead implementing Auto Insurance transactions on web and mobile channels.
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Associate It Programmer AnalystUsaa Apr 2006 - Oct 2006San Antonio, Texas, UsDeveloper and Technical Lead for Auto Insurance Policy Administration System projects.
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Apprentice It Programmer AnalystUsaa Jun 2005 - Mar 2006San Antonio, Texas, UsDeveloper and Component Lead for Auto Insurance Policy Administration System.
John Harris Skills
John Harris Education Details
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The University Of Texas At San AntonioManagement Information Systems -
Texas A&M UniversityComputer Science
Frequently Asked Questions about John Harris
What company does John Harris work for?
John Harris works for First Citizens Bank
What is John Harris's role at the current company?
John Harris's current role is SVP | Executive Director Enterprise Payments.
What is John Harris's email address?
John Harris's email address is jo****@****mac.com
What is John Harris's direct phone number?
John Harris's direct phone number is +121053*****
What schools did John Harris attend?
John Harris attended The University Of Texas At San Antonio, Texas A&m University.
What skills is John Harris known for?
John Harris has skills like Sdlc, Agile Methodologies, Software Development, Software Project Management, Db2, Java Enterprise Edition, Requirements Analysis, Requirements Gathering, Integration, Sql, Xml, Web Services.
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