John Harris Email & Phone Number

Port Perry, Ontario, Canada

As a Sales Associate at Mark's, I strengthened my skills in communication, relationship-building, and team support within a dynamic retail environment. My role centered on delivering excellent service, supporting store operations, and fostering a positive environment for both customers and colleagues.Key Responsibilities:• Customer Communication: Engaged with customers effectively by listening to their needs, addressing inquiries, and resolving issues, ensuring a smooth and positive experience.• Training and Mentorship: Assisted in onboarding new team members, providing guidance on store procedures and best practices to help them integrate smoothly and succeed in their roles.• Conflict Resolution: Managed challenging situations with customers and collaborated with team members to find mutually beneficial solutions, prioritizing understanding and resolution.• Relationship-Building: Developed rapport with repeat customers and team members alike, focusing on fostering a friendly, approachable environment and increasing customer loyalty.• Organization and Efficiency: Contributed to maintaining an organized store layout and efficient work environment, enhancing both customer satisfaction and team productivity.

As a Store Associate at Dollarama, I developed significant experience in customer service, team collaboration, and organizational efficiency. My role included assisting with training new hires and maintaining a well-organized store environment.Key Responsibilities:• Customer Service: Delivered outstanding service by greeting and assisting customers, addressing inquiries, and providing product information.• Team Collaboration: Contributed to a positive team dynamic, working alongside colleagues and management to achieve store objectives and foster a supportive work environment.• Training New Hires: Assisted in the onboarding and training of new employees, ensuring they were well-equipped to perform their duties effectively and understand store procedures.• Cashiering and Sales Support: Managed cash transactions accurately and balanced the cash drawer, demonstrating reliability and attention to detail.

Port Perry

As a Back Room Associate at Walmart, I honed my skills in organizational management, teamwork, and effective communication. My responsibilities included maintaining inventory accuracy and contributing to a productive and collaborative work environment.Key Responsibilities:• Inventory Management: Efficiently unloaded and organized incoming shipments, ensuring accurate inventory counts and proper storage.• Safety Compliance: Adhered to all safety and health regulations, promoting a safe and hazard-free workplace.• Training New Hires: Provided guidance and training to new associates, ensuring they understood store policies, safety protocols, and efficient work practices.• Team Collaboration: Worked closely with other team members and departments to ensure smooth operations and customer satisfaction.• Customer Service: Assisted customers with locating products and answered queries, providing a high level of customer service.

Toronto, Canada Area