John Dewilde Email and Phone Number

Accomplished Compliance Analyst responsible for the development, implementation, continuous monitoring and refining of protocols, data collection and data analysis to ensure efficient operation, and adherence to NERC CIP standards. • Responsible for ensuring 43 Low Impact Generation plants meet NERC CIP compliance requirements under CIP-003.• Develop and maintain tracking routines to follow and ensure Low Impact Generation plants meet NERC CIP standards within specified timelines to avoid penalties.• Work process owners and other staff to provide input and technical support in the development and execution of CIP related projects implementing new or modified CIP standards and building a mature compliance program.• Support and facilitate progress on compliance related activities by performing mock audits, reviewing controls, documentation of completion, continual refinement of controls to meet NERC CIP standards.• Develop, implement, monitor and refine administrative processes as required for the efficient, timely, and regulatory/contractually compliant flow of information ensuring data integrity as well as compliance with regulatory and corporation policies.• Continue to acquire and apply business knowledge through resources and opportunities provided by Vistra.• Provide guidance and independent compliance oversight in developing, implementing, and executing project plans goals and timelines for implementation of internal controls when needed.• Challenge existing ways of working and continually seek ways to perform tasks with more efficient methods to create more streamlined approaches within assigned areas. Maintain and enhance engagement with business, IT partners, and other stakeholders. Seek to understand business needs and identify solutions.• Verify and apply compliance associated to standards as defined within NERC CIP standards and the Vistra Management Model.

Accomplished Compliance Analyst responsible for the development, implementation, continuous monitoring and refining of protocols, data collection and data analysis to ensure efficient operation, and adherence to NERC CIP standards. • Currently working with CIP-007 R2 researching, analyzing, and recording security patches to be applied to NERC-CIP assets in database of record.● Apply and verify compliance associated to standards as defined within NERC CIP standards and the Exelon Management Model.● Develop, implement, continually monitor and refine administrative processes as required for the efficient, timely, and regulatory/contractually compliant flow of information ensuring data integrity as well as compliance with regulatory and corporation policies.● Analyze tasks to be completed and organize them down to long-term and short-term achievable activities.● Create documentation to aid in training and provide reference material for other teams and team members related to projects, subprojects, and processes.● Continue to acquire and apply business knowledge through resources and opportunities provided by Exelon.● Maintain and enhance engagement with business, IT partners, and other stakeholders. Seek to understand business needs and identify solutions.● Prepare reports by collecting, analyzing, and summarizing information.● Challenge existing ways of working and continually seek ways to perform tasks with more efficient methods to create more streamlined approaches within assigned areas.

Accomplished IT systems administrator (sysadmin) responsible for the maintenance, configuration, and reliable operation of computer systems as well as servers, including NERC CIP, and related assets to ensure smooth running of IT operations. Installing hardware and software, and participating in research and development to ensure compliance with the IT business needs of the company. Actively resolving computer and server system issues to limit work disruptions within the company. Demonstrating strong analytical and problem-solving skills to engage in troubleshooting system issues and handling analysis of system performance. Responsible for delivering high-quality cost-effective solutions to numerous users while being responsible for supporting the business goals across the entire organization.● Performs and leads a number of critical assignments, analyzes and resolves complex problems in a variety of areas, including system monitoring and report generation for infrastructure services and on-premise operations systems performance● Assists in developing, implementing, and maintaining policies, procedures, and training plans as they pertain to infrastructure, concurrently supervising network, server, firewall, workstation, storage, and database operations● Creates and maintains documentation for system administrators and users● Utilizes SCCM, Active Directory, and Group Policy to manage security updates and software rollouts for the company servers, simultaneously handling account, file, and folder management as well as ensuring proper completion of a 35-day patch cycle● Utilized superior organizational skills combined with a detail-oriented mindset to ensure compliance with security processes and procedures required by Federal Nerc-Cip regulations● Plans and implements appropriate documentation for maintenance, upgrades, and builds, troubleshoots identified issues, and continuously works on Nerc-Cip assets● Issues PKI certificates upon request

Key Achievements● Reduced annual printing costs by $80,000 annually through effective vendor management. ● Identified and implemented technology to meet the future needs of the business.● Completed a suite of documentation for system administrators and users. ● Successfully managed IT element of office relocation by liaising with building architects, moving companies, physical security, technology infrastructure contractors and all internal departments. Responsibilities● Maintain and repair remote and local Microsoft and Suse Linux servers. ● Manage regularly scheduled system updates and as recommended by vendors.● Manage and maintain inter-tel digital phones and VOIP telephone systems● Order, install and test server, wireless, and networking equipment.● Configure and maintain all company smart devices.● Provide comprehensive desktop support for all Windows and Mac operating systems.● Apply cost saving mentality to all tasks and projects. ● Maximize organizational efficiency through bespoke training to users.● Create and Maintain detailed technical documentation for network activities, projects, and daily tasks.● Provide extensive user training.

Key Achievements • Completed data migration for Naval and USMC domestic and international military installations.• Repeatedly recognized for excellence providing IT services and going beyond job requirements.Responsibilities● Migrated server data from legacy networks to the NMCI network; coordinated reach back and established connectivity between networks running dissimilar network operating systems, managed multiple-site legacy reach back servers, migrated group and user home shares and performed data migration activities in Japan and US for the USMC.● Tested network speed, established timelines for data transfer, conducted data migration, briefed command structure on migration progress, and provided technical resources for military IT personnel.● Managed travel schedule to meet customer deadlines and reduce company expenses.● Worked largely with Active Directory, user accounts, security groups and group policy.● Briefed project staff and customers on migration processes, assisted customers to successfully identify and prepare data for migration.● Maintained Top Secret with SSBI security clearance.

Key Achievements • Regularly commended by customers for exceeding expectations to resolve issues.Responsibilities● Provided remote and local support for Windows 2000 servers, completed scheduled maintenance for local and remote desktops and servers.● Delivered troubleshooting services for local and remote customers through remote desktop software, phone support or on-site visits, provided end user training to customers for applications and application packages. ● Assisted conversion from Novell 4.11 network to a Windows 2000 network; installed Windows 2000 servers, converted existing workstations to Windows 2000 Professional.● Maintained detailed technical documentation for network activities, projects and daily tasks.

Key Achievements• Successfully completed Windows 2000 operating system upgrade project for 200+ users.Responsibilities● Performed server engineering and desktop support activities, provided troubleshooting for LAN/WAN protocols, ISDN routers, CSUs and DSUs, restored data on remote and local site servers, configured and managed print services for seven local and remote sites.● Conducted capacity planning, ordered and tested equipment, performed quality control measures, deployment, analyses and troubleshooting for network and desktop equipment, added, removed and modified user accounts, monitored network activity and provided support to remote IT teams.● Conducted pre scheduled maintenance for local and remote servers and personal computers, produced detailed documentation on network activities

Novell and Windows System Administrator

GSG/General Counsel HelpdeskManaged 10 technicians providing support to a network of 300+ customers.Created, maintained and assigned user accounts to appropriate groups. Performed regularly scheduled maintenance on local and remote Novell 4.11 servers. Installed and maintained required network applications on local and remote Intranetware servers. Configured printer services for local and remote sites. Backed up and restored network data. Provided troubleshooting, technical assistance, and optimization support to users. Evaluated and tested new technologies.Managed helpdesk support of 165 local attorneys and 250 remote attorneys. Developed policies, processes, and standard operating procedures. Prepared activity reports and monthly status reports for the Senior Program Accounts Manger and Contracting Officer. Conducted technical interviews, reviewed resumes, and submitted hiring recommendations to the corporate office. Assisted in planning and opening 3 field site offices.

Provide troubleshooting, technical assistance, and optimization support to users. Perform hardware upgrades, and troubleshoot user questions as needed.

Managed user accounts on Windows NT server, configured print services on desktops and at the print server. Provided troubleshooting, technical assistance, and optimization support to users.

Transitioned students with special needs from high school to adult service programs.Coordinated transition planning with high school administrators, teachers, program directors, families, and the graduating student to ensure smooth entry to adult service delivery programs.Obtained funding for services through county, state, and federal sourcesObtained services for special needs individuals and their families from public and private sector sources.Provided training to individuals, families and agencies in problemsolviing skills, public and private sector services, job readiness training and self-advocacy.Developed short and long-range development plans with clear and measurable goals (Individual Service Plans) Met with families within the community on a quarterly basis to review Individual Service Plans, and make changes as needed.Provided training and guidance to community leaders about services for individuals with disabilities.