John Hennessy Email & Phone Number

Melbourne, Victoria, Australia

• Co-delivered a bespoke instance of SAP Concur to 50% of the company workforce
• Completed extensive User Acceptance Testing in relation to the new Concur roll out
• Collaborated with Concur technical teams to fine-tune system functionality and resolve issues
• Compiled comprehensive user manuals for employees, managers and system administrators
• Provided Concur training sessions to key stakeholders in preparation for system Go-Live
• Liaised with internal stakeholders to establish streamline finance processes for Concur data

Melbourne, Victoria, Australia

• Transitioned all key processes for accounts payable (AP), accounts receivable (AR) and master data management (MDM) teams from Lendlease Services to Service Stream as part of their acquisition
• Created standard operating procedures, and provided training for all AP/AR/MDM functions
• Provided system and procedural expertise to each team during the post go-live phase of the project
• Provided analytical proficiency to the payroll migration project through the investigation and resolution of tickets pertaining to integration issues encountered between Workday and Chris21
• Analysed and reprocessed superannuation payments impacted during the payroll transition

• Cleared a 3-month backlog of supplier orders from the internal booking application during a system upgrade and migration to SAP
• Facilitated the completion of weekly sales reports for management, marketing and operations teams
• Coordinated the compilation of Board of Directors presentations for the Vitasoy Australia CEO

Melbourne, Australia

• Key Achievements
• Coordinated the reduction of aged system support queries by 90% through the introduction of a new query categorisation process and one-to-one customer service
• Facilitated the decrease of bank reconciliation discrepancies by 80% via regular analysis of system data files
• Designed a system query tracking report for management, enabling newly introduced updates for senior stakeholders on a weekly basis
• Re-engineered the variance analysis process, regarding financial interfaces, allowing quicker identification of data file interfacing failures for I.T and web services teams to re-process

• Key Achievements
• Co-lead the development and implementation of an upgraded, cloud based, supplier deduction query system which reduced bad data generation, improved user experience and increased query response times
• Facilitated user acceptance testing (UAT) and system implementation of a new electronic data interchange system bringing about standardisation of data file verification rules, improved user workflow management and.
• Re-engineered the financial system reconciliation process to consolidate and streamline the capture of data, facilitating an increase in data reliability for users
• Negotiated the re-design of Accounts Payable metric reports with senior management which permitted quicker and more impactful information for business planning

• Key Achievements
• Identified and reconciled 100% of finance system data files between multiple AP interfaces on a daily basis ensuring strong data integrity
• Reduced the resolution timeframe of system data flow discrepancies by 70%
• Increased management response times pertaining to ageing and outstanding payment disputes through the creation of user-friendly KPI reports

County Cork, Ireland

• Key Achievements
• Increased the company’s Northern Ireland division supplier account Reconciliation process by 30%
• Enhanced buyer-supplier relations by designing and implementing a standardized account feedback structure which provided clear and transparent information for all stakeholders

• Product Assembly
• Product Inspection
• Product Packaging
• Stock Management

Ocean City, Maryland, USA

Completed 3 months work with this retail business as part of the J1 Student Exchange programme.

Dungarvan

Completed student work placement as part of my course description.

Master’S Degree, Management Information & Managerial Accounting Systems, 1:1

Obtained a First Class Honours degree in a master's course which had a dual focus on Information Systems and Managerial Accounting. From.

Lean Six Sigma - Green Belt

Bachelor Of Business In Recreation & Sport Management (Honours), 2.1

Bachelor Of Business In Recreation And Sport Management (Ordinary), Distinction