John Henry Dale Email & Phone Number

United States

Eden Prairie, Minnesota, Us

Specialize in the installation, configuring, and troubleshooting of IPTV engineering and product solutions for Google and Youtube TV’s OTA and D2S streaming video infrastructure using a fundamental understanding of IPTV principles, functionality, and terminology.- On-site and remote installation and configuration of applications, interfaces, and products based on system/client requirements.- Develop configuration requirements, drawings, and documents for manufacturer applications and products.- Provide support in developing, implementing, and testing system moves, adds and changes.- Plan and execute assigned tasks within deadlines.- Assist in system solutions analysis, design, development, and testing activities.- Develop and maintain configuration policies and procedures.- Review and recommend changes to existing configuration processes.

Sonic Sphere is a laboratory of the senses, an inter-active architecture of sound, light and movement that charts the edges of experience and consciousness. This revolutionary new architectural space features immersive, 3-D sound and light explorations of music by boundary-pushing artists.Within the sphere, you are surrounded by more than 100 speakers that move sound above, below, through, and around your body. Sound and light waves are sculpted into spatialized, temporal architectures. Together, they create hyperreal and deeply multisensory, shared experiences.Sonic Sphere is the creation of artists Ed Cooke, Merijn Royaards, and Nicholas Christie, alongside the Sonic Sphere team.

Miami, Fl, Us

• Directing and producing experiential events and live streamed corporate, non-profit, musical and cultural events, including live performances while managing all aspects of event production projects through from start to finish including audio and video production from glass to glass, creative direction, production, and live streaming hardware and software engineering for valued corporate, non-profit, and individual clientele.• Deliver Event Production services to corporate/individual clientele, including Disney, Macy's, Nike, Victoria's Secret, Sports Authority, Nordstrom, Bloomingdales, Sephora, Saks Fifth Ave, Aldo, Guess, Crunch Gyms, Heineken, Disney, and Royal Caribbean International; most-booked DJ in South Florida for Scratch Events (2015–2016).• Leverage cutting-edge technologies, including Low-latency HLS, DASH, H.264, MS Smooth Streaming, RTSP, and RTMP to support end-to-end audio/video production, engineering, 360 live streaming, and event production initiatives for music, arts, and educational events from concept to completion.• Oversee digital audio/video editing using Pro Tools, Final Cut Pro, and Adobe Creative Suite while supporting quality control analysis/digital media transcoding for multiple A/V codecs and protocols, such as MPEG-2, H.264/ AVC, AAC, AC3, MP4 and TS.• Founded Portland Live User Group – Covering advanced Ableton Live production & performance techniques. • Demonstrate comprehensive knowledge and insights regarding multiple social media live streaming engines, encompassing YouTube, Facebook, Twitter, Vimeo, and Twitch.• Serve as an Audio/Video Engineer for New World Symphony, E11even, and Hard Rock Seminole Casino.

New York, Ny, Us

• Audio and Video Engineering (A1 / V1), direction and production in a dynamic, global financial media organization. live events, IPTV, video conferencing platforms (Zoom, Webex, MS Teams, etc.), training room management and general infrastructure support.• Producing high profile events including audio and video mixing, camera framing and operation, lighting, stage management, and sophisticated audio/video switching and AVOIP control systems including Allen & Heath dLive 5000 mixers, Black Magic ATEM 2ME Production Studio 4K, Crestron AV control systems, Biamp IP Audio, Christie and Purelink video matrix switchers.• Monitor broadcaster live streams in collaboration with internal engineering teams to ensure 100% system up-time.• AV Solutions Architecture and Engineering for complex, multi-destination, fully redundant, live streaming and broadcast enterprise event productions.

Sunnyvale, Ca, Us

LIVE STREAM PRODUCTION MANAGEMENT | VIDEO EVENT MANAGEMENTCLIENT ENGAGEMENT | VIDEO CONTENT DEVELOPMENT | TROUBLESHOOTINGQUALITY TESTING | FEATURE OPTIMIZATION | VIEWER EXPERIENCE DEFINITION• Live stream production management, delivering robust services to broadcasters by maintaining advanced creative and content visions for world-class streaming experiences on LinkedIn Live.• Produced multiple large-scale enterprise live streaming video events for leading Fortune 500 organizations, including Salesforce, NY Times, Wall Street Journal, EY, Adobe Max, Samsung, Nestlé, and GlaxoSmithKline.• Conduct QA testing on broadcaster live streams using Jira to ensure 100% up-time while communicating client feedback for feature optimization/technical troubleshooting requests via LinkedIn streaming encoder service.• Work with LinkedIn Stream Force team, supporting prestigious clients to achieve advanced creative/content vision for live streaming experiences on LinkedIn Live using complex network AV/streaming solutions.• Facilitate end-to-end setup, testing, and management of live video encodes using StreamYard, Restream, Zoom, MS Teams, and Elemental and Teradek hardware encoders.• Monitor broadcaster live streams in liaison with internal engineering teams to ensure 100% system up-time.• Maintain satisfactory testing, staging, and redundancy for partners before broadcasting while meeting aggressive timeline requirements to achieve high-level customer success.• Provide in-depth insights on setup and testing of live video encodes while defining viewer experience and streaming distribution requirements, along with enabling broadcaster streams to LinkedIn Live.• Deliver technical education to broadcasting partners on a worldwide regarding streaming solutions while authoring bespoke workflows and crafting sophisticated streaming designs.• Manage pre & post-production of live streams while ensuring high-quality execution and output.

Stockholm, Se

CONSULTATION SERVICES | CONTRACT NEGOTIATIONS | CLIENT ACTIVATIONBACK-END DATA INTEGRATION | VIDEO SOFTWARE PRODUCT MANAGEMENTCHANGE MANAGEMENT | CUSTOMER EXPERIENCE OPTIMIZATION• Recognized for driving and closing seamless delivery and execution of enterprise streaming video software products to large Fortune 100 companies, including Citigroup, Coca-Cola, Qualcomm, Novartis, Allianz Global Investors, GlaxoSmithKline, Campbell Soup Company, GoDaddy, Nationwide, Alcoa, John Deere, and Merck.• Achieved 100% revenue growth on a yearly basis, coupled with 1000% growth in viewers from 2019 Q1 to 2021 Q1 (2M to 20M); 19M hrs. viewed (2021); 2.45M Hive Agents installed; and 9M WebRTC Viewers (2021).• Strategically worked with unified communications department to achieve seamless transition with zero errors while facilitating proper formatting regarding back-end integration of 20K+ data lines.• Facilitated activation and onboarding of new clients in NORAM, EMEA & LATAM using an API-integrated combination of Jira Service Manager, Confluence, and Salesforce cloud CRM solutions.• Transformed streaming “Implementation” process into “Activation,” involving dynamic, global, and intra-departmental liaison technical differences between processes to optimize client journey lifecycle.• Employed latest software and tools, encompassing Confluence, Jira, Zendesk, Microsoft Teams and Power BI, Stream, Skype Business Broadcast, Panopto, TalkPoint, ON24, and Office 365 Suite.• Resolved largest troubleshooting ticket by utilizing Hive’s custom Power-BI-based analytics dashboard to deliver in-depth live event analytics reporting for clients.• Rebranded onboarding processes for valued customers to achieve maximum satisfaction.• Onboarded Citibank —one of the largest financial institutions and company's top prestigious clients.• Enabled multiple executions and onboarding in Spanish for LATAM clients across Argentina & Mexico.

Miami Beach, Florida, Us

EDUCATION TECHNOLOGY INTEGRATION | PROCEDURAL CHANGE EXECUTIONENTERPRISE TECHNOLOGY SOLUTIONS | 360 VIDEO PRODUCTION | BETA TESTINGTECHNOLOGY EQUIPMENT PROCUREMENT | REGULATORY COMPLIANCE• Performed an integral role in producing and managing NWS Distance Learning and IT infrastructure initiatives, involving creating workflows to drive technology remediation effectiveness.• Delivered best-in-class support regarding academic conferences through state-of-the-art live stream technology as well as transatlantic multi-site international real-time live streaming collaborations.• Proficiently developed and implemented distance learning programs utilizing various technologies such as web conferencing, learning management systems, and online content delivery platforms.• Partnered with a high-performing IT management team to implement commercial IT and AV technologies into existing technology infrastructure.• Completed distance education technology initiatives, including producing yearly performance art productions.• Executed procedural changes to enable continuous improvement of service delivery/IT operational procedures.• Administered all aspects of production 360 video presentation initiatives from concept to execution.• Modernized enterprise technology solutions for faculty and students to achieve enhanced user experience.• Led experimentation, beta testing, evaluation, recommendation, and purchasing of equipment and software.• Ensured strict compliance with government and educational regulations regarding IT systems and processes.• Pioneered end-to-end immersive media projects, including live 360 video & spatial audio• Collaborated with faculty members and subject matter experts to design and develop online courses for Musaic (musaic.nws.edu) • Provided training to faculty and staff while effectively using distance learning technologies.

Miami, Florida, Us

• Wrote and Edited music journalism articles for Miami Rail's online and print editions.

Portland, Oregon, Us

AUDIO/VIDEO ENGINEERING | LIVE WEBCASTING | VIDEO CONFERENCINGSOCIAL MEDIA TECHNOLOGY SUPPORT SERVICES• Delivered a broad range of IT and A/V support from configuring exchange and active directory to audio/video engineering, Tandberg & Polycom conferencing support, live webcasting, video conferencing, and web design using browser-based and text editors with command line, SSH server, and client programs.• Provided best-in-class social media technology support services to valued and prestigious clientele across highly visible platforms, encompassing Facebook, Twitter, YouTube, and Vimeo.• Employed latest languages and technologies, encompassing Adobe CS suite, WordPress, Drupal, Microsoft Office 2010, Active Directory, Exchange, FileMaker, Dreamweaver, Wirecast, DSLR camera A/V workflows, Final Cut Pro, GitHub, Emacs, SublimeText2, TortoiseGit, browsers, VLC, Ustream, LiveStream, Cumulus, HTML, CSS, PHP, JavaScript, Wowza Media Server, Amazon Web Services (CloudFront), and Facebook for developers.• Oversaw extensive PC and A/V hardware troubleshooting, testing, upgrades, PC re-builds, and modifications.• Utilized Adobe Premiere and Final Cut Pro to facilitate video editing initiatives.• Managed, maintained, and troubleshot computer hardware and software systems.• Proficiently installed, configured, and supported network systems and components.

Bayside, Ca, Us

MARKETING OVERSIGHT | WEBSITE DESIGNING | SERVER LOAD BALANCINGAUDIO TESTING | EVENT PRODUCTION & DIRECTION• Led all aspects of marketing, licensing, website design, video player design, server load balancing, streaming video, and audio testing for various multicast live video streams, event production, and management activities.• Launched online music streaming TV channel service platform while providing creative/technical direction for The Venue Project —live streaming web TV channel, focusing on music, arts, and local broadcasting events.• Developed and executed strategic plans for events broadcasting, along with leveraging innovative technologies and best practices to enhance the viewer experience and increase engagement.• Conceptualized creative and compelling content for events broadcasting, including graphics, video packages, and promotional materials in close collaboration with producers, writers, and editors.• Oversaw production and broadcasting of live events across multiple channels and platforms.• Coordinated with stakeholders and external partners to define event requirements, timelines, and budgets.• Collaborated with technical teams to ensure seamless integration of broadcast equipment and software.• Performed regular testing and troubleshooting to minimize downtime and ensure optimal performance.

Middleburg, Va, Us

• Delivered best-in-class Windows and Mac Network Administration services for public and private school systems across (7) states, including MD, VA, DE, WV, PA, NC, and DC using Ghost/Citrix terminal services.• Leveraged robust on-site, phone, and remote desktop-based assistance for prestigious and valued clients.• Provided technical support for network infrastructure and connectivity issues with precision and accuracy.• Troubleshot network problems, including hardware/software, connectivity, and performance issues.• Installed and configured network hardware and software, including routers, firewalls, and monitoring tools.• Conducted comprehensive network testing and analysis to identify and resolve problems.• Coordinated with talented engineers and IT professionals to implement system upgrades and changes.

• Served as a composer to facilitate multi-genre live electronica band by following industry best practices.• Mixed and beat-matched different genres of music to create a seamless and dynamic set list.• Showcased extensive knowledge of music history and trends to keep up-to-date with existing music releases.• Developed business plans, financial projections, and overall strategy for the company.• Established partnerships with key vendors, suppliers, and customers to achieve strategic business goals.

Master Of Science (M.Sc.), Digital Composition And Performance

Bachelor Of Science (B.S.), International Studies (Latin America)