John Hepner Email & Phone Number

• Sungage Financial – Solar FintechLead Partners to Success with Sungage
• Work closely with the installation partner and Sungage sales team to increase adoption, retention and revenue expansion within Sungage’s partner network
• Assist with onboarding new partners and conduct proactive outreach calls for contacts at strategic accounts
• Work closely with partner sales reps to increase wallet share within the accounts’ financing optionsEnsure Smooth Partner Transactions
• Oversee project pipelines for large partners, informing key contacts of trends and deadlines
• Help partners follow consumer protection guidelines and problem-solve challenging project situations to the best possible resolution

Boston, MA

• Daily duties: Leadership, customer service, speed of service, employee morale, staffing, inventory, labor control, scheduling, projecting sales, ordering.
• Ensure exceptional customer relations, speed of service and food quality control.
• Maintain labor budget of 22%
• Achieve YOY Sales of +4%

San José, San Jose, Costa Rica

• Created, launched and operated a startup Commercial Real Estate company specializing in office space, warehouses and development land in the San Jose greater metropolitan area.
• Maintained and updated company webpage and inventory of 250 property listings.
• Maintained contact with various investment funds and promoted their portfolio of properties for lease.
• Maintained contact with key owners/representatives of development groups and Free Trade Zones.
• Maintained a working relationship with key brokers and commercial brokerage companies.
• Affiliate member of American-European real estate group.

Escazu, Costa Rica

• Co-launched the startup of a boutique Commercial Real Estate firm in San Jose, Costa Rica.
• Brokered or Co-brokered the sale or lease of more than $6.8 million of commercial real estate.
• Developed an initial working inventory of 100 listings culminating at more than 250.
• Established and maintained contact within 10-12 public and private banks & investment funds.
• Familiarized myself with their portfolio of properties and represented those for sale or lease.
• Introduced potential clients, showed available properties and regularly closed sales and leases.

Santa Ana, Costa Rica

• As part of an ownership group, I co-designed and co-directed the startup of a new restaurant in the Santa Ana-Lindora area including: co-design of restaurant & concept, co-development of menu, created operating budget.
• Managed all food and liquor vendor relationships with regards to pricing, credit and invoicing.
• Hired FOH staff of 30, developed training program and materials, oversaw all onboarding.
• Managed financial dynamics including all banking procedures at BAC San Jose; development and analysis of sales and labor reports; tracking, organizing and coding weekly expenditures; generating and analyzing food cost.
• Led and developed management staff; defined their job descriptions; delegated specific duties; followed-up with them individually and at weekly manager meetings; taught and assisted them with daily tasks.
• Led and developed hourly staff; encouraged and motivated them with positive criticism, sales contests and “open forum” daily meetings. Developed a loyal and professional sales staff in a short period of time.

Buyer’s Agent RealtorShowed company and non-company listings, sold real estate tours, negotiated offers and closed deals. Sales Manager for condo project in Antigua, GuatemalaIntroduced 300-unit project to the local community, built relationships with business owners, set up sales office, created a sales system, a lead tracking system and a referral.