John Hiebert Email and Phone Number
John Hiebert work email
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John Hiebert personal email
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John is a highly versatile senior-level product executive with 15+ years of experience driving product growth for diverse companies through product strategy, innovation, development, marketing, management, and team leadership. John has demonstrated success in various healthcare domains, health plans, and tech-enabled health and wellness services. He brings process discipline, a customer-focused mindset, and innovative new ideas to highly matrixed organizations. He improves planning, prioritization, and execution by cultivating collaboration, innovation, and servant leadership, bringing people together, focusing teams on the right problems to solve, and upskilling partners throughout the product lifecycle. John is skilled at building relationships with stakeholders at all levels. He brings order to chaos by simplifying the complex, breaking down issues and identifying new opportunities, defining product roadmaps, and leading collaborative end-to-end execution. Strengths include: healthcare industry, strategy, product development, product management, innovation, market research, customer insights, data analytics, product road-mapping, go-to-market planning, financial analysis, general P&L management, and team leadership.
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UnitedhealthcareSaint Paul, Mn, Us
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Product DirectorUnitedhealthcare Feb 2019 - Aug 2023Minnetonka, Mn, UsManaged $200M ancillary benefit line-of-business for approximately 4.4M national membership, including operational performance, competitive intelligence, strategic planning, financial oversight, vendor contracting and client management. • Launched national dental offering to all 4.4M members (2021), creating key differentiator in commoditized market• Integrated member-level and operational data store for all products offered by program, allowing for deep-dive analytics surrounding member-, product-, and market-level engagement trends• Coordinated Senior Leadership and Client (AARP) meetings to ensure alignment across all channels in anticipation and support of Medicare open enrollment and strategic initiatives• In coordination with internal and external (vendor) stakeholders, developed product scoring methodology, resulting in:o $40M in annual savingso 27% YOY increase in engagemento 12% YOY increase in member satisfaction -
Director Of Product ManagementUnitedhealthcare Feb 2019 - Aug 2023Minnetonka, Mn, UsManaged $200M ancillary benefit line-of-business for approximately 4.4M national membership, including operational performance, competitive intelligence, strategic planning, financial oversight, vendor contracting and client management.• Launched national dental offering to all 4.4M members (2021), creating key differentiator in commoditized market.• Integrated member-level and operational data store for all products offered by program, allowing for deep-dive analytics surrounding member-, product-, and market-level engagement trends.• Coordinated Senior Leadership and Client (AARP) meetings to ensure alignment across all channels in anticipation and support of Medicare open enrollment and strategic initiatives.• Developed product scoring methodology in coordination with internal and external (vendor) stakeholders, resulting in: $40M in annual savings, 27% YOY increase in engagement and 12% YOY increase in member satisfaction.
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Product Director - WellnessUnitedhealthcare Jan 2017 - Feb 2019Minnetonka, Mn, UsOversaw development of wellness programs for employer space (approximately 26M members), including tobacco cessation, wellness coaching, Employee Assistance Plan (EAP), biometric screening and annual flu shots.• Developed analytics repository for all wellness-related member engagements• Oversaw creation of new sales-channel pipeline to better inform Product and Sales teams of market developments/gaps, leading to improved communication between teams• Partnered with Health Care Economics teams to develop reporting KPIs prior to product development to allow for improved directional product development
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Senior Product ManagerOptum Jan 2013 - Jan 2017Eden Prairie , Mn, UsOversaw development of clinical (MSK and Diabetes-focused) programs for Medicaid, Medicare and Employer markets. • Oversaw operational performance including telephonic outreach, employee training, member satisfaction and back-end claim favorability/unfavourability• Partnered with Clinical Leadership, Finance and Medicare Leadership to develop/test products that would support business growth in the Medicare space• Oversaw program analytics including social determinants and member profiling, leading to an 11% increase in engagement targets -
Senior It Project ManagerUnitedhealth Group Feb 2010 - May 2011Us• Responsible for estimating, managing and coordinating requirements for large, high-visibility cross-segment programs, including resource estimating and forecasting• Worked on high-visibility national projects• Managed a team of Business Analysts in support of aforementioned projects, including;• Resource allocation and estimates• Working with Business Team to measure satisfaction with team• Escalation of key concerns and issues, when appropriate• Coordinated overall program direction in conjunction with EPMO Team and Senior Leadership• Oversaw projects involving external payer clients -
Senior It Business AnalystUnitedhealth Group Oct 2006 - Feb 2010Us• Facilitate cross-departmental forum to share project information in order to build consensus on business priorities• Perform cost-benefit analyses, including dimensioning benefit realization plans and cost estimates• Secure technical resources for project completion and negotiate delivery dates• Work extensively with the business to define current processes, desired improvements and detailed requirements • Conduct Joint Application Design (JAD) sessions, uniting business and technical resources• Field questions during design process, review technical design for completeness, and track all development dates• Ensure business preparedness; track completion of operational documentation• Track delivery milestones and facilitate cross-departmental deployment communications• Document project details, including financials, for business sponsors and senior management
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Project CoordinatorTarget Oct 2003 - Oct 2007Minneapolis, Mn, UsOversaw development and implementation of front-end multi-national CRM application to 500+ employees:• Provided requirements analysis in collaboration with IT and Business partners• Developed training policy and procedures• Managed group of subject matter experts (eight team members)• Facilitated cross-company communication o Acted as liaison to external/international sites to ensure proper adoption, communication and use of product• Escalated technical issues and reports to technical and business leadership• Presented system overview and functionality to third parties and senior management•Coordinated system, integration and user-acceptance testing -
Account ManagerWhitney Morse Advertising 2001 - 2002• Autonomously managed three major clients, including; o Development and implementation of creative strategies; o General billing; o Overall creative execution (color correction, photo shoots, etc.)• Responsible for agency profit and loss reports as it pertained to my accounts
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Account RepresentativeCarmichael Lynch 1998 - 2001Minneapolis, Mn, Us• Oversaw day-to-day execution of creative deliverables and acted as client-agency liaison of marketing materials;• Worked with all agency departments to develop communication strategies, creative direction and media purchasing approach
John Hiebert Skills
John Hiebert Education Details
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The University Of KansasMaster Of Business Administration - Mba -
The University Of KansasJournalism
Frequently Asked Questions about John Hiebert
What company does John Hiebert work for?
John Hiebert works for Unitedhealthcare
What is John Hiebert's role at the current company?
John Hiebert's current role is Product Director | MBA, Product Development.
What is John Hiebert's email address?
John Hiebert's email address is jo****@****hoo.com
What schools did John Hiebert attend?
John Hiebert attended The University Of Kansas, The University Of Kansas.
What are some of John Hiebert's interests?
John Hiebert has interest in Kc Chiefs, Kc Royals.
What skills is John Hiebert known for?
John Hiebert has skills like Art.
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