A talented Technical Writer who enjoys communicating complex ideas to a variety of audiences with clarity and accuracy. I support internal teams and customers through documentation. My intention is to present your information in the way that makes the most sense for your readers and your goals. I believe that in the long run, material that is right for the user is a hidden benefit for the company: no one appreciates it when it's right, but it can costs you when it's wrong.20 years technical writing experience, communicating complex ideas clearly and simplyQuickly grasp complex technical concepts and tailor documentation to the intended audienceConduct research by reviewing documents, testing software, attending demos, and interviewing subject matter expertsA track record of successfully delivering documentation in an Agile environmentProven ability to collaborate and adapt to shifting priorities and deadlines I believe collaboration with the SMEs solves many problems.Familiar with markup languages and image editingBroad experiences in release notes, release notes, online help and API documentationI keep an eye on both the company's and the user's needs. I have an unusual breadth of tool and format experience, including XML/DITA, Microsoft Office, Adobe FrameMaker, and MadCap.Most of my work has been with software, ranging from end-user applications to API descriptions. I have handled many different processes and procedures, including ISO 9001-conformant processes, both Agile and waterfall.Software tools and formats, and programming languages. (Some I program in, such as JavaScript, Python, and C; others I read list, such as Java, COBOL, Fortran, and Ruby.)