John Hoad Email & Phone Number

August 08 + Head of all operation from PR, Marketing, Training, HR and Front of house Increased small group of customers to a high level of returning, satisfied clients.Act as spokesperson for the company for interviews and television requests.Constantly review the operations and improve, such as introducing online discount booking to great success.Train all staff frequently to high levels of award winning (Time Out NY 2009) customer service.

Heavily increased press attention for the company through highly organized press campaign. See company website for full display of articles Involved with the design and implementation of the company website, working with website designer.Trained all staff to a high, award winning (Time Out London 2008) level of customer service.Built up highly successful press office from scratch. Increased traffic by over 100% in the first year.Was responsible for all office work and most HR.

Assisted on stressful, time constrained photo shoots with top fashion insiders.Went on press appointments to top PR agencies and boutiques (Blow PR, Purple, and Harvey Nichols) and pulled pieces for fashion stories following a brief from the Editor.Was a main contributor for the website with articles coving fashion history and lifestyle guides. Links to articles can be sent on request.Responsible for all PR for the website.

Responsible for the control of all press loans coming in and out of the office. Worked with Stylists and high profile clients like Kate Moss, Elle McPherson and Isabella Blow. Kept and clean, tidy and organized office space. Responsible for the storage and display of all press cuttings and presented them personally to the MD and CEO.Organized and oversaw photography and TV requests .

Responsible for visual merchandising for the in store boutique. Kept very high standards of housekeeping.Introduced and built comprehensive client list, including high profile clients and celebrities. Called and informed clients about new deliveries, sales, etc.Reported weekly sales figures and all press to CEO in New York.Trained staff in current trends and new runway collections.

In charge of press loans for photo shoots. Worked against extremely tight deadlines.Helped to organize the whole office for efficient running. Designed and implemented a fast and easy storage system for look books/ press releases.Proof read and researched articles for print.

Nation Diploma

Certificate, Performing Arts