John Hoekstra Email and Phone Number
John Hoekstra's Location
Greater Chicago Area, United States, United States
John Hoekstra's Contact Details
John Hoekstra work email
- Valid
John Hoekstra personal email
n/a
About John Hoekstra
john.e.hoekstra@gmail.comJohn Hoekstra is a versatile senior business analyst IT professional highly experienced at leading global customer, development, and test teams to deliver comprehensive software solutions of extraordinary quality. As a SAFe® Agile Product Owner, he is responsible for 4 Allscripts products and their associated teams. He concurrently led multiple global teams for Nokia cellular products from initial customer definition through user test acceptance. His teams of 10-15 members each spanning 10 countries have consistently delivered six-nines quality across multiple network technologies.His strong system-level view keeps the customer’s needs in perspective. He has identified potential issues and ambiguities early in the product development cycle to ensure customer business requirements. He has improved development and test efficiency and reduced the product development cycle time up to 20%. He has translated the customer business cases and requirements into product and feature architecture documentation as well as captured use cases and requirements for developer and test teams utilization.His servant leadership style focuses on mentoring and developing his team members to bring out their strengths and achieve success. His passion is to foster great chemistry and camaraderie within his teams and his engaging style encourages collaboration from all team members.Specialties:• Application Development• Embedded Systems Development• Functional Overviews & Specifications• Network Protocols & Standards• Product Analysis & Development• Relational Database Applications & Structure• Requirements AnalysisSkills:• OS: Windows, Linux, Unix, Solaris• Languages: SQL, XML, PowerShell, C, C++, Java, Perl, ksh, csh, awk, sed, Visual Basic, DXL• Protocols: REST, TCP, UDP, IP, SNMP, SOAP, SSH, SFTP, HTTPS, RADIUS, TACACS• Tools: SSMS, Azure DevOps, Access, Excel, Word, Powerpoint, Project, Visio, DOORS, ClearCase, ClearQuest, Tau G2
John Hoekstra's Current Company Details
John Hoekstra Work Experience Details
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Expert Business AnalystVeradigm® Oct 2022 - PresentChicago, Il, Us
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Lead Business AnalystIqvia Nov 2021 - Oct 2022Durham, North Carolina, Us• Certified SAFe Product Owner for Clinical Trial Matching products.• Planned Program Increments every quarter as part of IQVIA Release Train for past year.• Developed user stories and requirements for product area.• Enhanced client data onboarding process for GSK client to improve patient recruitment success.• Designed new Sponsor/Study Agnostic Trial Matching product allowing clients greater control of their patient recruitment process.• Coordinated architecture determination and proof of concept efforts for new core Clinical Trial Matching product to expand and improve patient recruitment efforts. -
Senior Business AnalystAllscripts 2016 - Nov 2021Chicago, Il, Us• Certified SAFe Product Owner for 4 products: Clinical Data Warehouse, Regulatory (Promoting Interoperability, CPC+ and FQHC), Registry Agent and Operations Management System (OMS).• Planned 4 Program Increments per year as part of Allscripts Release Train for past 2 years.• Developed user stories and requirements for product areas including Allscripts Practice Analytics solution.• Incorporated 2019 and 2020 Centers for Medicare & Medicaid Services (CMS) Final Rules within Promoting Interoperability (formerly MIPS) and Comprehensive Primary Care Plus (CPC+) applications to ensure compliance and successful attestations for over 2000 Allscripts Professional and TouchWorks EHR clients.• Incorporated 2018, 2019, and 2020 Uniform Data Systems (UDS) Reporting Instructions within Federally Qualified Health Centers (FQHC) application to ensure compliance and successful attestations for 68 Allscripts Professional EHR clients.• Led Allscripts Professional and TouchWorks EHRs registry certification process for national Healthcare Surveys Registries V1.0 and V1.1 and state-sponsored Cancer 2012 and 2015 Registries.• Delivered Electronic Case Reporting (ECR) Registry and California Parkinson’s Disease Registry (CPDR).• Developed novel solution for Michigan Health Information Network (MiHIN) consortium of providers.• Assisted customer and support teams through successful CMS attestation periods for past 3 years.• Certified Scrum Master for 2 teams: Registry Agent and Operations Management System.• Adapted and incorporated PowerShell scripts to efficiently manage sprints and day-to-day activities to ensure meeting release metrics.• Developed 10 Dyslipidemia-specific clinical quality measures for proactive Veradigm Pursuit List program sponsored by Amgen for all Allscripts Professional and TouchWorks EHR clients. -
Disitinguished Member Of Technical Staff | Senior Solutions Architect | Systems EngineerNokia 2014 - 2015Espoo, Southern Finland, Fi• Architected 3-4 six-nines quality Operations & Maintenance (O&M) features per product release cycle in parallel and end-to-end for Nokia cellular products across multiple network technologies by leading global teams from 10 countries of 10-15 members each from initial customer definition through user test acceptance.• Extended support of customer legacy equipment for 7 years within Nokia product family by architecting six-nines quality mediation services for integrating Motorola cellular base site equipment into Nokia network management application and by mentoring and training inexperienced global 10-member team.• Identified potential issues and ambiguities early in product development cycle by researching external standards and specifications and internal documentation and collaborating with other network element experts to ensure customer business requirement completeness.• Addressed and resolved potential customer site issues involving standards and specification deviations by engaging external vendors.• Improved development and test efficiency and reduced product development cycle time up to 20% by incorporating stakeholders early within product development process.• Translated customer business cases and requirements into product and feature architecture documentation.• Analyzed and captured business requirements using use cases and product requirements.• Resolved development and test issues quickly by facilitating overnight meetings to accommodate global teams across 4 continents.• Minimized test failures by reviewing development designs for business requirement adherence.• Ensured scenario completeness and customer usability by inspecting user test acceptance plans. -
Disitinguished Member Of Technical Staff | Senior Solutions Architect | Systems EngineerNokia 2011 - 2014Espoo, Southern Finland, Fi• See Description under Nokia - Senior Solutions Architect | Systems Engineer section.
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Disitinguished Member Of Technical Staff | Senior Solutions Architect | Systems EngineerMotorola Solutions 2011 - 2011Chicago, Il, Us• Eliminated 2 additional servers and associated development from Motorola 3-server LTE network management product roadmap by mobilizing 5-member PM architecture team to improve performance throughput by 400% and exceed performance capacity goals by 67% with robust architecture solutions to third-party vendor software.• Addressed and resolved major customer site outage problem by introducing customizable algorithms using KPIs and patterns for cell outage detection and by developing operator GUIs and DB tables and schemas for efficient data access of time-critical data.• Achieved six-nines availability for new Motorola LTE Mobility Management Entity (MME) product by developing innovative redundancy and throughput overload schemes within shelf and payload O&M architecture. Led 10-member team and ramped up quickly by researching technical area to become subject matter expert (SME).• Determined business cases and requirements and resolved issues and ambiguities by interacting with customers.• Delivered cohesive solutions by collaborating with global network element, platform, performance, and security teams.• Avoided potential issues by interacting with vendors to determine viable and complete business requirements.• Estimated product and feature efforts to determine efficacy and priority within product release cycle.• Determined accuracy of initial use cases and requirements by reverse-engineering legacy code.• Captured business requirements and authored product and feature architecture documents.• Decomposed business requirements into use cases and product requirements.• Minimized test failures by inspecting development designs and code for business requirement adherence and by reviewing user test acceptance plans for scenario completeness and customer usability. -
Disitinguished Member Of Technical Staff | Senior Solutions Architect | Systems EngineerMotorola 2004 - 2010Chicago, Illinois, Us• See Description under Motorola Solutions - Senior Solutions Architect | Systems Engineer section plus the following additional information:• Minimized test failures by inspecting development designs and code for business requirement adherence and by reviewing user test acceptance plans for scenario completeness and customer usability.• Resolved performance and capacity issues early in product release cycle including issue identification, root cause analysis, and issue resolution by prototyping, application code profiling, and load testing.• Unified requirement management process across 5 engineering organizations by developing and incorporating DOORS schema, toolset, and automated reports including DOORS-Tau G2 interface enhancement and easy-to-use DOORS change management capability. -
Senior Staff EngineerMotorola 1997 - 2003Chicago, Illinois, Us• Architected and developed six-nines quality and availability product software providing selection, distribution, vocoding, and packet control functions on Motorola common base site platform. Led 5-10 member teams.• Addressed customer site stability issues by successfully implementing and delivering new FRU hub design connecting base site processor, network interface, and all base site payload cards.• Ensured successful initial product launches by authoring documentation, developing procedures, and training customers in installation, commissioning, and migration. Addressed and resolved customer questions by interacting with customer account, deployment, and support teams.• Reduced development and test time through code generation and built-in test capabilities thereby improving design and code quality by piloting Rhapsody UML solution introduction into development process. Ensured acceptance by presenting business and process cases to upper management. Evaluated process impacts and prototyped various implementations to determine final outcome.• Created and executed migration plan for ClearCase/ClearQuest (CC/CQ) application introduction within Motorola process. Evaluated and defined viable business case, initial schema, and deployment strategy. Minimized development schedule impact by supporting troubleshooting and resolution of migration issues from legacy tools to new change management/issue tracking tools.
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Lead EngineerMotorola 1990 - 1997Chicago, Illinois, Us• Developed object-oriented applications using Solaris OS for field notebook computer. Enabled field engineers to engineer Motorola basesite equipment on-site to ensure proper RF functionality.• Collaborated with external groups and field engineers in developing new procedures and features.• Provided end-to-end technical leadership in developing call processing applications for four (4) new Motorola basesite products using VRTX RTOS.• Authored white papers expressing new ideas and approaches such as an unique priority scheduling escalation scheme for call processing overload control.
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Member Of Technical StaffAt&T Bell Laboratories 1988 - 1990Murray Hill, Nj, Us• Developed relational database user interfaces supported international market 5ESS switch. Generated new interface designs and existing interface re-designs. Developed and tested interface design implementations using relational specification language. Designed and implemented new database manager interface that supported multiple levels of relation access and impacted all existing user interfaces. Presented tutorials to new employees on interface development.. -
Information System Staff MemberAt&T Network Systems 1982 - 1988Dallas, Tx, Us• Developed relational database user interfaces to support international market 5ESS switch. Generated designs for numerous new interfaces as well as re-designs of existing interfaces. Developed and tested C functions implementing interface designs using relational specification language. Created several tools to aid interface development. Led several projects including ISDN user interfaces.• Developed software tools for laboratory simulator. Developed major enhancements for call processing simulator and 1A ESS switch simulator including bug fix overwrite handler and virtual memory segmentation capability. Led CCS7 call processing simulation project team. Authored user documentation and tailored simulator for individual user groups.
John Hoekstra Skills
Wireless
Lte
Embedded Systems
Software Engineering
System Architecture
Clearcase
Embedded Software
Systems Engineering
3g
Tcp/ip
Snmp
Unix
Evdo
Wcdma
Uml
Linux
Ss7
Perl
Rf
Cdma 1x
Udp
C++
Rf Engineering
Wireless Broadband
Gsm
Rest
Xml
Qos
Sql
Atca
Mobile Communications
Gprs
Soap
Sip
Wifi
Https
Ssh
Sftp
Radius
Tacacs
Database Design
Ms Access
Ksh
Solaris
Java
Syslog Ng
Csh
Visual Basic
Awk
Clearquest
John Hoekstra Education Details
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Illinois Institute Of TechnologyComputer Science With Electrical Engineering Minor
Frequently Asked Questions about John Hoekstra
What company does John Hoekstra work for?
John Hoekstra works for Veradigm®
What is John Hoekstra's role at the current company?
John Hoekstra's current role is Expert Business Analyst at Veradigm® | PMP | SAFe® Agile PO/PM | CSM | LSSGB.
What is John Hoekstra's email address?
John Hoekstra's email address is jo****@****way.com
What schools did John Hoekstra attend?
John Hoekstra attended Illinois Institute Of Technology.
What skills is John Hoekstra known for?
John Hoekstra has skills like Wireless, Lte, Embedded Systems, Software Engineering, System Architecture, Clearcase, Embedded Software, Systems Engineering, 3g, Tcp/ip, Snmp, Unix.
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