Scalable Care (TM) is digital care platform that uses conversational AI to help organizations exponentially scale access to healthcare resources.

Confident decisions about your health care and its costs. Well Advised is a company that helps consumers find optimal health coverage and clinical care as their financial and health circumstances change. Delivered by an advanced AI engine optimized for healthcare. Built by the first team to pass the AI benchmark Turing Test.

We can help you identify ways to improve your business, implement systems to manage the process and let you monitor the results from someplace other than the office.ShiftLeft refers to the process of looking for solutions that are one degree simpler — and often one step faster. Sometimes the best solution is to actually take some functionality or data away. Overly complex software and superfluous data do nothing but take your eye off of what’s truly important.Imagine a graph. Imagine that it represents your company’s performance over the last 12 quarters. Where does your eye go? Often, we look to the end point and make conclusions before understanding what got us there. ShiftLeft. Look at what came before and begin to ask HOW and WHY. Don’t rush to launch new programs or implement new software solutions. Step back and understand the context.At ShiftLeft we focus on process before product. Often the solution is much simpler than you think. More isn’t necessarily better. For one customer that meant cutting their operational reports from 22 to 3. The right 3. They didn’t need a software solution. They needed someone who could help them take a fresh look. Someone who could help them achieve clarity. The result was a solid understanding of their business’s key drivers.Lean Management is no longer just some abstract business practice; it is the new reality. Do you have your finger on what’s really driving your business? What’s holding it back?We can help.

HandHealth Solutions provides a system to monitor and track hand hygiene compliance, helping staff develop good hand hygiene habits and reducing hospital acquired infections.

Providing mCommerce strategy, infrastructure and off-shore development guidance for this exciting start-up.

Worked in conjunction with the CIMS (internal consulting) group at Tsinghua University. Designed a mobile patient education and scheduling application for the Beijing Regional Hospital System the application supported both Eastern and Western medicine.

Designed a system that tracked individual and team performance against corporate objective. Designed/created a system to objectively identify high potential individuals in the organization. Developed system to measure an individual's ability to contributed to team efforts, supported corporate, and team and individual targets and facilitated team best practices and coordination.

Responsible for turn-around of an unprofitable business unit. Consolidated three offices while streamlining the team from 38 to 14. This team delivered two major product releases, implement upgrades for 40% of the customer base and ultimately increase customer satisfaction.Designed product enhancements and revised implementation process which reduced implantation time by 65%.The following year the business unit delivered $2.8mm in revenue, without a sales staff, generating a net profit of $890,000.Customers included: AT&T Wireless, Best Buy, Virgin Mobile / Atlantic, HP, Cendant Mortgage, Continental Airlines, Bank of New York, ING, Rockwell Collins, Ticket Master, Countrywide Home Loans, TESCO, Consolidated Edison, and Neiman Marcus.

Responsible for overall customer satisfaction and account profitability for customers located in United States, Canada, Northern, Western and Southern Europe, and Japan.Created and implemented worldwide Customer Care program. This program Customer Advisory Boards, Executive Round Tables, CTO / CIO Technical Council and a proactive Customer Communication Plan.Customers included: John Deere & Co, Freightliner, ABB, Siemens, Sikorsky, General Motors Isuzu Truck Corporation, Ford, Scania, Renault, and Hitachi Heavy Machine.