John Hoguet, M.S., Human Resources Development Email & Phone Number

New York, Ny, Us

Serve as Vice President of Learning in support of the Asset & Wealth Management Operations and Commercial Bank Global Services organizations within JPMC. Provide strategic consulting and the design and implementation of learning programs to enhance professional skills, manager excellence, intelligent automation skills and support of diversity, equity and inclusion initiatives.

New York, Ny, Us

• Consulting with business leaders to understand strategic business priorities and business challenges.• Formulating learning strategies and implementing globally consistent, efficient and impactful learning solutions across the Asset and Wealth Management operations business.• Collaborating with the Operations, Technology, and Professional Development Shared Services training team in executing the training strategy, utilizing best-in-class curriculum content and facilitation.• Partnering with HR Business Partners, Recruitment, Business Stakeholders & other support functions to develop and execute the learning strategy.• Building a strong learning culture across the business by engaging and enabling business managers in developing their teams.• Analyzing training results and metrics in order to report business impact to business stakeholders.

Wilmington, Delaware, Us

Responsible for driving and implementing an L&D strategy and programs to support key business initiatives, enabling continued growth and development of talent including recommendations in talent management, fostering positive employee relations, culture, and leadership development and training. • Conducted learning needs assessment to define new leadership and employee development programs and resources to support company’s career architecture initiative and learning paths.• Led cross business-unit team to define new employee and leadership competency model to foster adoption of company values and incorporate into all CSC Talent Management programs (hiring, onboarding, performance management, L&D and rewards).• Initiated Training Governance and Trainer Forum groups to share best practices and foster collaboration across company’s training functions.• Defined and coordinated company’s compliance training curriculum including the development of several eLearning courses

Accomplished global Human Resources leader adept at providing human capital consultative guidance by:• Translating business strategy into people strategy, programs and initiatives• Acting as a trusted advisor to managers on a broad range of people matters (e.g. employee relations, performance management, talent management, change management). Providing guidance to identify trends and root causes as opportunities to improve team dynamics and employee engagement • Designing and applying change management and organizational development strategies, influencing and assisting organizational change initiatives to support the business• Partnering with hiring managers and talent acquisition team to establish staffing plans, position requirements and successful recruitment strategies • Assessing employee engagement, monitoring the effect of business decisions on people, and advising management on how best to address employee concerns• Developing and implementing learning and development initiatives to creating a higher performing learning culture • Partnering with leaders and HR COE's on M&A planning activities (due diligence, integration, etc.) to ensure a smooth transition for all employees and accelerate the cultural assimilation process • Excellent leadership, interpersonal skills and business acumen• Strong planning, project management, influencing/coaching, collaboration and communication skills, proven ability to build business relationships and partner across cultures and functional lines and at all levels in the organization• Proficiency in Microsoft Office with demonstrated expertise in Word, Excel and PowerPoint• Knowledge of various employment laws (e.g. - Title VII, ADEA, ADA, FLSA, FMLA, etc.)• SPHR and SHRM-SCP Certified• DiSC Certified Trainer• Lominger 360 Voices Certified

Wayne, Pa, Us

Senior Director, Learning & DevelopmentDesigned a learning strategy and infrastructure of programs, systems and processes fostering a culture of professional development across a decentralized, multi-unit global corporation. Served as a member of senior Talent leadership team to formulate and align L&D initiatives to company’s evolving human capital strategy. • Spearheaded effort to fund, select and implement first enterprise-wide Learning Management System enabling the design and launch of effective onboarding and professional development programs globally. • Designed company’s strategic leadership development curriculum consisting of multi-tiered leadership and management professional development programs delivered globally leading to higher manager and employee engagement scores and retention. • Launched company’s online university including monthly “learning day events” consisting of live virtual training sessions designed to enhance leadership, business and technical skills of company’s workforce. • Created HR Business Partner professional development program resulting in the transition from a transactional focus to a strategic partner role alignment with the business. • Initiated company “Learning Council” of learning professionals across all business units enabling sharing of L&D best practices and cross segment collaboration accelerating learning throughout the company. • Partnered with Legal to design and implement annual compliance training programs covering legal, IT, and HR topics fulfilling regulatory requirements and supporting company’s core values. • Led Center of Excellence (COE) L&D function serving as learning consultant to company for the effective rollout of an array of strategic business initiatives (R&D, IT, Finance).

Re-architected and refocused global training and development function to strengthen company’s business performance and competitive advantage. Guided team of four training specialists and external training vendors (Element K, Harvard Business Publishing, Rosetta Stone) to deliver fresh courses annually. Shaped company-wide HR strategy as member of senior HR leadership team. Consulted with senior executives in leadership development. Accomplishments include:Developed a performance-oriented workforce by leading design and execution of tailored ROI-driven curriculum including courses for virtual university. E.g. - Partnered with the Development organization to create online product curriculums enabling our sales teams with quicker access to critical information for client presentations. Invested in cost-saving measures saving the company over $150,000 annually. With the savings implemented the first Learning Management System and signed a 3-year contract with Harvard Business School for online training for company’s leaders. Resulted in no increase in funding for L&D programs but substantially increased number and value of offerings. Created and lead Talent Management Governance Committee to identify, prioritize and close skills gaps through the design and implementation of strategic L&D programs. (e.g. Agile development training, marketing branding training, consulting skills and customer services training, team leaders training, etc.).Initiated company’s first 360-degree assessment program conducting assessments for our CEO and 150 top leaders, debriefed them on their results and coached leaders to define detailed action plans to address areas for development.Advanced Talent Development mission by designing a new management certification program with 20 instructor-led courses advancing the skills and capabilities of our front-line managers with over 300 participants over a 2 year period..

Promoted to division's strategic business partner responsible for 50+ locations, 4,000 employees and management of a seven member team. Partnered with line managers to effectively onboard new hires during a period of rapid employee base expansion. Accomplishments included:Delivered multiple strategic initiatives including division’s first strategic staffing plan focused on resource planning, training and development, and employee retention; formalized HR due diligence process for integrating new technology teams; and creation of first formal employee rewards and recognition program.Drove business performance by aligning human capital strategic plans with business goals; produced performance management tools and processes, and guided annual talent review and succession planning.Developed a multi-tiered leadership competency framework used to assess candidates during hiring conferences, talent reviews and annual performance management processes resulting in enhanced expectations for our leaders and a better candidate slate for key roles. Initiated company’s first international employee programs for new location in Mexico.

Oversight for HR policies & practices including employee relations, compensation, salary planning and administration, and HRIS for a division of 3,500 employees. Accomplishments included:Enabled rapid ramp-up of new hire productivity by developing a comprehensive orientation program.Developed and managed company’s first college-level management training program.

Performed all aspects of HR function (employee-management relations, salary administration, unemployment compensation administration, personnel research, salary surveys, conducting exit interviews and performing turnover analysis, recruitment of non-exempt and exempt corporate positions).Supervised Personnel Assistant and HR Co-op staff. Accomplishments included:Lead the design of the company's first career development program and redesign of the company's performance management programs.

Master Of Science (M.S.), Human Resources Management/Personnel Administration, General

Bachelor Of Arts (B.A.), English And Communications