John Oldfield Email & Phone Number

Columbus, Ohio, United States

Proficient in consultative sales techniques, delving deep into clients' needs within the life sciences & healthcare industry while offering tailored supply chain solutions to address specific challenges.Skilled in account management, maintaining strong relationships with existing clients while continuously identifying opportunities for growth and enhancement of services and ensuring client satisfaction and retention.Continue to learn and understand the intricacies of the life sciences & healthcare industry, staying abreast of regulatory changes, market trends, and technological advancements to provide holistic solutions that optimize supply chain efficiency, compliance, and ultimately, patient outcomes.

Columbus, Ohio, United States

Led multiple teams through three successive renewals, culminating in Annual Recurring Revenue (ARR) of $3MM, underscoring our commitment to long-term strategic partnerships and mutual success.Developed the Customer Experience Management (CXM) program within the sector, fostering deeper engagement from key customer decision makers. Appointed as the sector implementation manager for standardizing our Customer Basics program, aimed at enhancing operational efficiency and bolstering renewal rates of greater than 95%.

Columbus, Ohio, United States

Interacted with multinational Life Science & Healthcare corporations - including Fortune 500 corporations within the Pharmaceutical, OTC, Biotechnology, and Medical Device industries.Utilized Salesforce and Power BI skills to research and analyze new pipeline opportunities for future growth within DHL Supply Chain.Supported the Life Science & Healthcare senior directors with renewal projects and new business pursuits.

Westerville, Ohio, United States

Created standardized and automated organizational hierarchy chart for all operations in North America, bringing visibility to current leadership structure and governance.Generated performance management reports for all North American operations using Microsoft Excel and Microsoft Power BI, and provided monthly updates to North America COO and Operations Excellence team.Developed strategy on how DHL Supply Chain can attract and retain Flex Time associates by effectively utilizing the ‘When I Work’ mobile application, helping to combat the current labor shortage in the warehousing industry.

Groveport, Ohio, United States

Engaged a 10-week internship as an operations supervisor, managing over 40 full time associates in the kitting department at the Rodan & Fields site.Utilized Warehouse Management System (WMS) to electronically track and report products.Created daily run sheets for each of the seven assembly lines using Microsoft Excel, as well as helping to create a daily end of shift operations report for upper management.

Columbus, Ohio, United States

Golf, Illinois

Enforced pool rules and state health regulations.Improved communication skills by interacting with members in a polite and respectful manner, ensuring complete guest satisfaction.Coached a 30+ kid swim team ranging from ages 5-14.

Supply Chain And Operations Management

Activities and Societies: The William Isaac and Michael Oxley Center for Business Leadership

Bachelor Of Science In Business

Activities and Societies: Pi Kappa Alpha

Education record

Education record