John Hollinger Email & Phone Number

Reston, Virginia, US

Responsible for technology strategy and delivery for client engagements.

Bangalore, Karnataka, IN

Responsible for all customer projects and programs including infrastructure, application development and support, design, and security. This includes development of new clients, solution design/scope development, and coordination with technology partners.

Seattle, Washington, US

• For this worldwide leading digital innovator with focused practice areas in Applications & Infrastructure, Data & AI, Modern Workplace, and Business Applications. Directed client facing operations for the Northeast.
• Operational Success – Grew the business 250%+, directly led a team of 15 client executives, while maintaining prescribed profit margins.
• Delivery Leadership – Executive sponsor for critical consulting engagements
• Partner Management – Worked closely with Microsoft and other associated partners to appropriately position Avanade within their ecosystem.
• Program Management – Oversaw large/complex portfolios of work for select clients.
• Principal Strategy Consultant – Worked as PSC on key accounts providing specific domain expertise on strategy engagements.

Manchester, NH, US

• For this university with an online and traditional student population was responsible for:
• IT Governance – Instituted a model for IT governance that allowed for differing priorities between the constituencies.
• Portal – Designed and developed mySNHU portal for use by students, faculty, and staff. Average usage of 25,000 each day.
• Student 360 – Designed and developed a MS CRM based solution to support Admissions, Advising, Financial Aid, Bursar, Registrar, Academic Planning, Help Desk, and Career Services.

Round Rock, Texas, US

• For this Fortune 500 computer products manufacturer ran their consulting service division of 800+ people worldwide focused on IT infrastructure, development, and creative design solutions. In this capacity achieved:
• Operational Success – Delivered growth in excess of 20% each year.
• Acquisitions – Acquired four(4) individual services companies in North America and EMEA and completed integration into a single operating entity using consistent delivery and operational methodologies.
• Sample Projects for which he was Principal Consultant o Ski Resort – Designed and developed a business intelligence solution to integrate information from multiple entertainment venues with the reservation system..

• For this IT Consultancy was responsible for all sales, delivery, and financial management for a 200+ person consulting team working nationwide. In this capacity achieved:
• Operational Success – Grew the business 20%+ each year while maintaining profitability targets and a retention rate of 90%.
• Quality – Developed engagement methodology (Assured Performance) which created significant improvement in delivery quality while improving customer retention.
• Sample Projects for which he was Principal Consultant o Consumer Products – Designed and developed web-based system to manage product sales in support of a bilingual sales organization. o International Bank – Design.
• Microsoft Infrastructure Solution Worldwide